Share Member Engagement Specialist

If you embrace customer service and want to be part of an organization that supports the community, then we have a position for you! We currently have a full-time SHARE Member Engagement Specialist position open in our SHARE department. This position will be located out of our Edwardsville, IL hub location.

As our SHARE Member Engagement Specialist, you will support member communication and engagement efforts across the consortium by managing, coordinating, and promoting events, programs, and meetings.

Here’s what else you’ll do:

• Develop member communications, including articles on the SHARE website, email blasts, and the monthly SHARE newsletter.
• Compose and organize committee meeting minutes, agendas, correspondence, documents, forms, and reports; maintain departmental records, and proof written materials as part of the IHLS Proofing Team.
• Create and implement weekly staff announcements keeping the team up-to-date on all happenings within the department.
• Develop and implement meetings, trainings, and special events (including virtual meetings and events) by creating content for marketing materials and assuming responsibility for all logistics.

While the duties for this position are primarily performed in an office environment, this position does allow for hybrid work once you are fully trained. This benefit is only available to Illinois residents.

This position has a salary range of $43,615 - $65,423.

IHLS offers an extensive benefits package to include paid time-off, health insurance, dental, vision, Illinois Municipal Retirement Fund (IMRF), an employer paid life insurance and the ability to add additional life insurance coverages. At IHLS, we have a great work life balance that is part of our company culture. We have been named a St. Louis Post-Dispatch Top Workplace for 2022 & 2023!

Here at Illinois Heartland Library System (IHLS) our mission is to support member libraries of all types in providing quality library services. IHLS facilitates access to shared resources, advocates for libraries, promotes innovation, and develops community partnerships. To learn more about our SHARE division visit our website: About | SHARE (illinoisheartland.org)

You are welcome here! IHLS is committed to workplace diversity, building a diverse workforce, and providing equal opportunities to all regardless of age, race, disability, ethnicity, family or marital status, gender, gender identity, sexual orientation, language, national origin, religion, and any other characteristics protected by law.

• Bachelor’s degree in communications or related field or equivalent combination of education or related experience.
• Three (3) years of experience in a customer service capacity, library experience preferred.
• Extensive experience using Microsoft Word, Excel, SharePoint, email, Adobe, Canva and other electronic business applications.