Receptionist/Office Assistant

Receptionist duties and responsibilities

Receptionists spend most of their time answering phone calls. However, a Receptionist may also be responsible for:

• Making appointments for patients
• Processing bills and helping clients or customers if they have any questions about their charges
• Organizing files for billing, customer and client records, etc.
• Directing visitors to the correct office
• Responding to all customer inquiries in a polite and timely manner

Receptionist skills and qualifications

Essential skills for a Receptionist to perform well in their role include:

• Verbal and written communication skills to interact clearly with customers, vendors and other employees
• Organization skills to keep accurate records and find important information quickly
• Time management skills to prioritize and complete a side variety of tasks throughout the day
• Patience and listening skills to respond appropriate and interact positively with upset customers
• Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Schedule:

• 4 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person