Receptionist

Company Description

RISE is the best-in-class provider of services for townhome and condominium homeowner association communities. We are built differently- we were built precisely for this and we focus exclusively on this market segment. Our promise is that no one will have better financials, facility maintenance protocol, or customer service. Our purpose is to build and preserve lasting value in our communities by using our unique approach to solving complex problems. We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today. Our target market are communities that have complex and unique financial and facilities challenges. We connect community association, financial, and facility expertise with those who need it. We are entrepreneurs who just happen to be in the business of community association management. Each day we rise to battle the giants of our industry to deliver on the boldest of promises yet: together, we will go far. Together, we will make a difference. Together, we RISE.

As a Receptionist with Rise, you’ll enjoy helping our clients and our team by providing outstanding administrative support by carrying out general administrative responsibilities. Someone best suited for this role should have experience in reception/front desk duties, record filing,data entry, AP/AR assistance, and capable of providing exceptional customer service. This position will require frequent interaction with staff and homeowners.

Receptionist Duties include but are not limited to:

• General Reception/Front Desk
• Inbound Customer Service (phone & email)
• Preparation & Completion of Customer Title and Closing Paperwork
• Certificate ofInsurance (COI) Distribution
• General Office Administration
• Uploading and Assigning Invoices

Specific duties for Receptionist may include:

• General office administrative duties and customer service to include assisting inbound callers/walk-ins with their balances and general inquiries;
• Accepting payments;
• Completing lender questionnaires for Rise customers;
• Providing statement/payoff information to Title companies for upcoming closings;
• Preparation of Resale Certificates;
• Data entry;
• File/archive documents as needed in physical and/or digital record management system;
• Other duties as assigned.

Receptionist Qualifications

• At least 2 years of experience in general office administration or other function areas of office administration;
• Strong Excel knowledge; Knowledge of other Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level; Strong computer skills with a proficiency in data entry, including 10-key;
• High level of attention to detail;
• Deadline oriented;
• Ability to stay organized and able to handle competing priorities
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level;
• Professional communication skills(phone, interpersonal, written, verbal, etc.);
• Strong customer service skills. Self-motivated, proactive, detail oriented and a team player.

Job Type: Full-time

Salary: 15.00 - 17.00\hr.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Front Desk Receptionist: 3 years (Preferred)
• Microsoft Office: 2 years (Preferred)
• Client services: 2 years (Preferred)
• Customer Service: 3 years (Required)

Ability to Relocate:

• Houston, TX 77098: Relocate before starting work (Required)

Work Location: In person