Receptionist - State Farm Agent Team Member

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Training & development

ROLE DESCRIPTION:
As a Customer Relations receptionist with State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
You will be expected to multi-task and handle incoming client requests.
We look forward to connecting with you if you are the ideal customer-focused and empathetic Team Member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency Team Members
• Proactive in problem-solving

BENEFITS:

• Hourly pay plus bonus opportunity
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience