Front Desk Receptionist - 50%
•Greet and direct visitors at the front desk
•Answer, screen, and forward incoming calls and eFax
•Provide callers with information such as company address, directions to the company
location, company website and other related information
•Operates office machines such as copiers, scanners, PCs, phones, and voice mails stem
to perform clerical duties
•Maintain visitor log
•Receive packages and sort accordingly
•Attend to will call customers by answering questions, collecting payment via cash, credit, or
check, and generating receipts
•Communicate with warehouse about will call orders
Sales support - 50%
•Assist sales associates to create credit memos
•Input, update, and maintain sales orders, invoices, and bill-back data within the Company
database
•Maintain high levels of customer satisfaction by providing excellent service and building
rapport
•Create company meeting minute
•Create promotional flyers to promote selling Company products
•Update and maintain customer information in the Company database
•Manage customer documentations
•Scan documents
•Enter orders in company system
•Attends Company events and functions outside of normal working hours
Others
•Other duties as required from Office operation manager
•Obligation to answer to all management as requested
Physical Requirements
•Able to sit for extended periods of time
•Ability to type and use the computer for extended periods of time
•Ability to reach, bend, kneel, and lift up to 25 pounds
•Working Conditions
o Noise Level: Normal
o Indoors
Other Requirements
•Business level English - read/write/speak/listen
•Basic knowledge about Japanese food
•At least 1 year of experience in an administrative required
•Ability to work independently and as a team
•Ability to adapt to frequent changes in assignments and workload
•High school diploma required. Associate's Degree or above preferred
•Ability to solve problems
•Basic Microsoft Office proficiency (Outlook, Excel, Word and PowerPoint)
•Basic computer skills
•Communication and interpersonal skills
•Exceptional organization and time management skills
•Customer service skills
recruiting@btisolutions.com
BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050