Receptionist- (Onsite- Evening Shift)

Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success.  At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference! 

The Receptionist answers telephone calls and receives visitors in a courteous and professional manner at all times.

Receptionist Reports to: Administrative Supervisor

Location: 337 E. 17th Street, New York, NY 10003

Hours:Full Time ONSITE 40 Hours/Week; Non-Exempt (Tuesday -Saturday  3p-11pm)

***Salary Range 29,394K-32,660K Annually***

Receptionist Major Duties:

• Responsible for the operation of the switchboard, which includes receiving, sending and transferring calls throughout the building.
• Provide assistance with copying, filing, shredding and other light duties as required.
• Accept deliveries, including large express parcel deliveries, and distribute mail.
• Identify individuals requesting entry into the building before permitting their entry.
• Document and maintain a record of all persons leaving and entering the facility, including employees, workmen, fire department employees, police department employees, and all other visitors.
• Monitor participant activities on the first floor, notify staff of guests upon arrival and report any pertinent information to supervisory staff.
• When applicable, observe the behavior of people (notably residents and their guests) while on the first floor and if a resident or their guest leaves the reception area without permission, kindly return them to the reception area.
• Assist people to and from the entrance of the building and to other first floor areas.
• Ability to work Holidays as scheduled.
• Perform other duties as assigned.

 Receptionist Qualifications:

• High School Diploma or GED required.
• Bilingual Spanish preferred.
• One or more years experience as a Switchboard Operator/Receptionist preferred.
• Must have basic typing and computer skills, such as MS Word and Outlook.
• Must be able to assist people to exits/entrances and to other designated areas of the facility.
• Must be able to lift and distribute mail weighing up to 40 pounds.
• Must have a commitment to work from a strength-based and/or youth development perspective.

Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.