Address
Form of work
SalaryDescription:
- Greets and appropriately directs all office visitors in a friendly and courteous manner
- Answers and routes all incoming calls using a modern VOIP phone system.
- Manages all product literature/media mail, including but not limited to the following tasks:
- Preparing and mailing product literature to all requesting parties
- Maintaining an inventory of product literature
- Maintaining historical records of distributed media mail
- Prepares and processes all outgoing mail, including but not limited to the following tasks:
- Accurately weighing, coding, sorting, affixing postage and addressing
- Preparing certified, overnight, and return receipt mail
- Signs for deliveries when necessary and notifies the proper recipient
- Prepares and mails daily invoices
- Maintains knowledge of current postal regulations and services frequently used by the company
- Scanning or sorting of documents as needed.
- Makes color charts
- Maintain an updated phone extension list
- Must be able to read and understand English and to communicate over the telephone
- Must have basic computer skills that include the use of email, Microsoft Word, and Excel
- Must have the ability to operate standard office equipment such as scanners and copiers
- Must have working experience with multi-line telephone systems and be able to handle a high volume of calls with professionalism, courtesy, speed, and accuracy
- Verbal and written communication skills to interact clearly with dealers, vendors, and other employees
- Organization skills to keep accurate records and find important information quickly
- Time management skills to prioritize and complete a wide variety of tasks throughout the day
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
- Must have and maintain a pleasant and presentable appearance and demeanor
- Experience with postage meters a plus
