Receptionist

Description

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Receptionist with HCA Florida Gulf Coast Hospital you can be a part of an organization that is devoted to giving back!

Benefits

HCA Florida Gulf Coast Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Florida Gulf Coast Hospital family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Receptionist to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

The  Receptionist primary function is to manage patient and visitor flow at the  Center reception desk. Proactively takes initiative to make patient and visitor contact and determine service needs

ESSENTIAL FUNCTIONS:

1. Greeter – welcomes patients, family members, and visitors in a courteous, professional manner. Directs patient to his/her destination

2. Resource – serves as a resource to patients and visitors. Knowledgeable regarding area physicians, their locations, community services and resources. Answers patient and visitor questions.

3. Patient record/registration – assists patients and directing to Registration.

4. Lobby area – keeps lobby, restrooms, and coffee area straightened and clean of clutter. Maintains a selection of current magazines and newspapers. Notifies housekeeping of any cleaning issues, spills or other needs.

5. Miscellaneous duties – during downtimes works on miscellaneous projects for the Diagnostic and Rehabilitation Center such as inputting scores into patient satisfaction dashboard.

6. Assist with front desk tasks (i.e. phones, faxes, etc.) as needed.

7. Other duties as assigned.

EDUCATION REQUIRED AND/OR PREFERRED:

· High School or Diploma GED equivalent

· Applicable work experience may substitute for education

LICENSURE/CERTIFICATION:

· None

EXPERIENCE REQUIRED OR PREFERRED:

· 2 years administrative/office/hospitality experience preferred.

HCA Florida Gulf Coast Hospital is a 238-bed acute care hospital. For 40 years, we have served Bay County and the surrounding communities. We are an accredited facility offering comprehensive care. This includes advanced cardiac assessment and treatment. We offer certified women's services. Our hospital has dedicated spaces for adult and pediatric emergency services. We are certified in Advanced Primary Stroke Care. Our hospital is accredited as a Comprehensive Breast Care Center. We are the area's only Accredited Chest Pain Center with Primary PCI and Resuscitation. Other services that we offer include orthopedic care and joint replacement, robotic surgery, cardiac, vascular, and interventional services. We are home to the only Pediatric ER in the community. We have the only Level III Neonatal Intensive Care Unit (NICU) and Pediatric Intensive Care Unit in the region. Together, we continue to raise the bar in healthcare.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Receptionist opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.