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SalaryJob Announcement
Real Time Crime Center Operator
The City of Chandler Police Department is currently seeking qualified individuals interested in joining our team as a Real Time Crime Center Operator. This is a regular, full-time, non-exempt position with benefits. The position is scheduled to work various schedules to include days, swings, nights, weekends, and holidays.
Why work for Chandler?
Who we are
The City of Chandler Police Department, consisting of 337 sworn officers and 177 civilians, serves a growing population of close to 270,000 residents. The organization is divided into two divisions and one bureau. The Patrol Division consisting of three precincts to meet the needs of the community, the Operational Support Bureau, and the Professional Services Division. The members of the Chandler Police Department are dedicated to the advancement of community policing and the development of a partnership with our citizens. Our mission is to provide a safe community where people can live, work, and thrive. We are committed to being a world-class leader in law enforcement. We will pursue and engage the best trained, equipped, and committed professionals who demonstrate the highest standards of performance and best policing practices in partnership with the community.
Who we are looking for
Our ideal candidate will have a passion for customer service, teamwork, and collaboration. The successful Real Time Crime Center Operator candidate will be able to perform the following tasks:
The City of Chandler Police Department is currently seeking qualified individuals interested in joining our team as a Real Time Crime Center Operator. This is a regular, full-time, non-exempt position with benefits. The position is scheduled to work various schedules to include days, swings, nights, weekends, and holidays.
Why work for Chandler?
- Diverse and inclusive environment
- Dress code is business casual, with jeans on Fridays
- 3 medical plans to choose from along with dental and vision coverage
- Accrue 122 hours paid vacation in your first year, eligible for use immediately following accrual
- Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual
- 12 paid holidays per year, plus Winter Break at the end of the year
- Up to 8 hours paid time off annually to volunteer in the community
- Become part of the Arizona State Retirement System with a 100% city contribution match
- City contributions of 1% gross wages per pay period to deferred compensation
- Robust Employee Wellness program with $350 incentive
- Professional development opportunities
- Tuition reimbursement up to $5,250 annually, $3,200 for part time employees
- Free Tumbleweed Recreation Center membership
- Flexible schedule/remote work options (when available)
Who we are
The City of Chandler Police Department, consisting of 337 sworn officers and 177 civilians, serves a growing population of close to 270,000 residents. The organization is divided into two divisions and one bureau. The Patrol Division consisting of three precincts to meet the needs of the community, the Operational Support Bureau, and the Professional Services Division. The members of the Chandler Police Department are dedicated to the advancement of community policing and the development of a partnership with our citizens. Our mission is to provide a safe community where people can live, work, and thrive. We are committed to being a world-class leader in law enforcement. We will pursue and engage the best trained, equipped, and committed professionals who demonstrate the highest standards of performance and best policing practices in partnership with the community.
Who we are looking for
Our ideal candidate will have a passion for customer service, teamwork, and collaboration. The successful Real Time Crime Center Operator candidate will be able to perform the following tasks:
- Communicate on the telephone and over a two-way radio
- Must be able to review a wide variety of written and electronic materials and draw accurate conclusions
- Must be able to operate a computer and demonstrate speed while concurrently performing other tasks
- Must be able to recognize and distinguish suspicious or criminal behavior
- Must possess a High School Diploma or GED; and
- At least 3 years of experience in law enforcement agency; and or any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
- Must obtain and maintain Arizona DPS Terminal Operator Certification Level A within six (6) months of hire or promotion.
- Prior experience as a sworn law enforcement officer is preferred.
- Prior experience as a Real Time Crime Center Operator is preferred.
- Applies criminal justice and legal protocols, follows all related agency policies and exercises technical expertise in researching and relaying actionable intelligence on calls for service using Real Time Crime Center (RTCC) technology including preparing police reports and storing media for use in court proceedings.
- Monitors and operates an integrated computer system that combines various technologies including live camera feeds, computer aided dispatch, officer locations, and other types of sensors (i.e., real-time license plate reader) for actionable enforcement.
- Maintains awareness of police units and calls for service to track evolving situations, identify possible suspects and suspect vehicles, locate fleeing suspects, and relay information when necessary.
- Assists officers and investigators with criminal research; accesses servers and stored media to locate specific video footage; may be required to testify in court.
- Maintains daily, weekly, and monthly operational reports.
- Serves as a liaison with other RTCCs; fields internal and external inquiries on a variety of informational or technical issues; participates in ongoing training to keep abreast of work methods, procedures, technology and related laws.
Work is performed under the supervision of a Police Sergeant. This position does not supervise others.
Application Process
- NeoGov Application
- Preliminary Background Questionnaire Submission & Review
- Oral Board Interview
- Background Interview
- Drug Screen
- Interview with Chief of Police
The City of Chandler will conduct a pre-employment drug and alcohol test and a driving record check as a condition of employment. An offer of employment is contingent upon acceptable results. All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment.
Applicants for employment and volunteer opportunities should be aware of the City of Chandler’s policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city’s Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary.
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The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation.
