Job Description
Choose where you work! Office locations include Mentor, Solon, Cleveland, Ashtabula and Akron.
Do you THRIVE on ensuring an amazing experience?
Do you appreciate that each person brings different strengths to the team, and have the drive to develop your professional skills and achieve your goals?
As a member of our Closing and Listing Department, you will function as a concierge to ensure our clients’ and agents’ needs are constantly met with unparalleled service.
The ideal candidate must be able to stay highly organized while being self driven, have an eye for detail, and have a pleasant phone manner. Candidate must also be computer savvy with intermediate to expert knowledge of Microsoft Office, Google Workspace, CRMs, and Internet-based applications. Past customer service experience is a must, prior experience of the Real Estate process preferred.
Listing Coordinator (Full Time M-F 9am-5pm)
Submit and coordinate with client, title/escrow and some aspects of mortgage loan when applicable
Audit all submitted paperwork for listings and sales contract for compliance in a timely manner
Create/ revise escrow letter with accuracy
Clean up and organize documents/loops in a logical manner
Input and maintain client information into CRM
Maintain and audit master and personal spreadsheet
Field client and customer calls/questions
Ensure deadlines are met by keeping in contact with agents and title companies
Follow up with earnest money to ensure we are within contract
Schedule utility emails to go out in a timely manner
Enrolling and following up with home warranties
Provide updates and notes when needed
We pride ourselves on giving our clients Excellent Service that leads to results. You will receive a Personal orientation, Free customized Market Analysis, and access to our tools and resources for a smooth buying or selling experience.