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SalaryEyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
SUMMARY
A Cost Estimate Specialist works with patients to navigate various methods of paying medical bills associated with services provided by CVP
Physicians. They are the liaison between patients, their insurance companies, and alternate funding sources; often coordinating payments and
answering questions from all parties. Their job is to help settle financial obligations so that patients and physicians can focus on healthcare.
Demonstrates quality patient service during interactions with patients, coworkers, and vendors:
- Exhibits a positive attitude and is flexible in accepting work assignments and priorities
- Meets attendance and tardiness expectations
- Is dependable; follows policies and procedures
- Maintains professionalism in interactions with patients and coworkers
- Performs quality work and consistently exhibits initiative
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Communicates with patients and insurance companies
- Obtains pre-surgical estimates for patients
- Communicates with Surgical Coordinator regarding patient financial responsibility for surgeries
- Collects patient balances
- Appropriately documents and reports payment information
- Educates patients about payment options
- Negotiates and strategizes patient payment options
- Refers patients to Financial Counselors for assistance with paying balances
- Ensures that routine and priority tasks are completed within established departmental time frames
- Other duties as assigned.
JOB QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty and responsibility
satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and
responsibilities.
EDUCATION AND/OR EXPERIENCE
- Clinical or Operations experience adequate to determine the need for pre-surgical estimates and patient financial services
- 1-3 years of experience in a medical/clinical office or Ambulatory Surgery Center
Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working
knowledge of Word, Excel and Access. Other equipment may be used as needed. Personal Protective Equipment (PPE) follows standard
precautions using personal protective equipment.
DISCLAIMER
This job description is intended to convey information essential to understanding the current scope of the job and the general nature and level of
work performed by current job holder(s) within this job. This job description is not intended to be an exhaustive list of qualifications, skills,
efforts, duties, responsibilities or working conditions associated with the position. CVP reserves the right to change the expectations of the job
and assign or reassign duties and responsibilities at any time.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
If you need assistance with this application, please contact (636) 227-2600
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please do not contact the office directly – only resumes submitted through this website will be considered.
