Ranger Supervisor

The Ranger Supervisor will serve as supervisor and relief to the Ranger Manager for the Safety Department. The Ranger Supervisor is a full time EMT that serves as a management representative for the park. The supervisor will assist the manager in training the safety staff in medical incidents for guests/employees and park safety procedures.

This positions requires a valid EMT Certification and availability on weekends and holidays.

Responsibilities

• Serve as a leader and role-model when responding to emergency and non-emergency calls and delivers high quality patient care and customer service within the prescribed scope of practice, established protocols and company policies.
• Respond to safety related incidents within the park (theft, disputes, etc.). Intercede and de-escalate conflicts between both employees and guests.
• Perform proper documentation and incident investigations for the variety of incidents in the park.
• Delegate duties and assist in the daily operation of the safety staff.
• Know and enforce all safety rules for SkyPark at Santas Village, including SkyPark Weddings and SkyPark Camp & RV Resort.
• More than 70% of shift is spend outdoors and performed during inclement weather and on challenging terrain.
• May be required to lift up to 250lbs (with assistance).
• Assist in monitoring performance of staff and submit written or verbal reports as required or requested.
• Perform and train safety staff to document and investigate incidents involving guests and employees.
• Maintain medical supplies for Safety Office and first aid kits throughout park.
• Reviews and approves all incident reports and supporting documents. Compiles all supporting documentation including but not limited to; videos, photos, releases, etc.)
• Notifies management immediately of high profile and/or high exposure incidents.
• May be exposed to body fluids and other biohazards and are expected to use universal precautions to avoid contamination. Frequent bending, stooping, reaching, pushing, and bending.
• Must attend all Leadership Team Meetings.
• Additional duties designated by the Ranger Manager, Assistant General Manager or General Manager.

Qualifications

• Emergency Medical Responder certification or higher.
• CPR (BLS or Professional Rescuer) certification.
• Prior emergency medical responder related experience.
• Strong leadership skills.
• Work cooperatively with other departments.
• Ability to write in a professional manner.
• Word processing and computer skills needed.
• Strong communication skills.
• Ability to interact with guests and employees in a professional manner regardless of the situation.
• Must be at least 18 years of age.