Address
Form of workSalary: $25.20 - $37.69 Hourly
Location : Dimondale, MI
Job Type: Permanent Full Time
Job Number: 0801-23-22-142ss
Department: Technology, Management and Budget
Opening Date: 12/18/2023
Closing Date: 1/7/2024 11:59 PM Eastern
Bargaining Unit: TECHNICAL (SEIU)
Job Description
You can be part of the state of Michigan team that provides state, local, federal, tribal and private first responders with dependable communication resources that cover the state and are available around-the-clock. The office of Michigan's Public Safety Communications System (MPSCS) has a focused mission of providing statewide public safety communications for more than 2075 state, local, federal, tribal and private public safety agencies. Through our employees, MPSCS handles the second-largest trunked communication system in the world with 291 tower sites, 90 state and local public safety dispatch centers with 490 radio dispatch consoles and 82 Computer Aided Dispatch consoles, 117,716 radios and 7,046 fire pagers. The MPSCS Network Communication Center(NCC) monitors systems operations 24 hours a day to ensure the system is ready to assist Michigan's first responders.
The function of any public safety communications system is to assure the rapid response and cooperation of emergency personnel. The MPSCS achieves this through reliable, easy-to-use statewide coverage and advanced technology. The ability to share information on demand and in real time, whether it is voice or data, is critical to public safety in Michigan.
The Network Communications Center (NCC) Technician for the Michigan Public Safety Communications System (MPSCS) provides network management, monitoring, and centralized control of a large statewide 700/800 MHZ land mobile radio (LMR) system and its associated backhaul network on a 24-hour basis. This position requires strong IT and radio system troubleshooting and analysis skills to effectively monitor and manage a statewide integrated voice and data communications network used by public safety first responders. The statewide communications network is comprised of a 700/800 MHz Motorola ASTRO system and a backhaul network which includes Nokia microwave links, Nokia MPLS routers, and other networking technologies. This position engages in independent analysis activities involved with system performance, monitoring, and identification of current or potential problems. Upon detection of a fault or impending failure, the individual seeks to remotely diagnose and repair and regularly manages, coordinates, and assists the work of technicians in the field to maintain, troubleshoot, and restore network-wide services. This position requires good communication skills as the NCC is the 24/7 single point of customer contact for over 95,000 subscribers. and is responsible for managing all components of the statewide network on a 24/7 basis, while focusing on achieving the goals and mission of the agency.
Knowledge, Skills & Abilities:
General knowledge of the system elements associated with this network, such as LAN/WAN, trunked radio systems, digital microwave networks, packet networks, cross-connect equipment, other controllers and switches, hubs, routers, servers etc. Since it is imperative that the person in this position have a complete understanding of the user's equipment, he or she must acquire specific knowledge of the MPSCS and the respective System Elements and Subsystems in a short time after accepting this position. Must have knowledge of problem diagnosis, resolution, and communications solutions necessary to maintain and enhance network operation, availability, and reliability. Ability to communicate, orally and in writing, in a clear and concise manner with all levels of personnel, so that necessary maintenance and upgrade activities can be coordinated effectively and widely understood. Ability to function in a high pressure network management environment associated with network control and system coordination. The person in this position must be willing to work long hours on any shift and under potentially stressful situations. Ability to utilize monitoring systems to analyze data, format and report as required. Would like at least 3 years of experience maintaining two-way radio and/or microwave radio equipment or experience functioning in a network management/network control position. Knowledge and/or training is desired in various communications technologies such as LAN/WAN, trunked radio systems, digital microwave systems, network protocols and equipment, etc.
Required Education and Experience
Education
Possession of an associate's degree in electronic technology.
Experience
Four years of experience equivalent to a Radio/Communications Technician, including two years equivalent to a Radio/Communications Technician E10 or one year equivalent to a Radio/Communications Technician 11.
Additional Requirements and Information
Some positions may require Federal Communications Commission (FCC) licensure.
View the entire job specification at:
View the here.
Candidates selected for this position must complete the Michigan State Police background check. This extensive background check requires fingerprinting for state and federal criminal background records. The background search will include, but is not limited to arrests, criminal charges, criminal convictions, and any information regarding contact with a criminal justice agency.
You must apply for this vacancy through the NEOGOV system; click on "Apply" in the job posting for instructions in submitting your electronic application. Hard copy applications will not be accepted.
If applicable, attach copies of official college transcripts to your application. (Internet version of transcripts will not be accepted) Failure to attach applicable transcripts may result in your application being screened out.
You must attach a detailed resume to your application (word or pdf). You will also need to attach (word/ pdf) a cover letter describing what strengths and work experience you bring to this position. Failure to do so will result in your application packet being screened out as incomplete.
Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.
The department reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.
State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. In 2022, Forbes ranked the State of Michigan in the Top 10 of America's Best Employers For New Grads and as the #1 employer for new grads in government services. More details on benefits for our new hires are below:
Rewarding Work: State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or support other state agencies through our fiscal, IT, and HR systems.
Insurance Benefits: The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees' annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.
Retirement Programs: The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state's contributions fully vest after just 4 years. More information is available at http://www.mi.gov/orsstatedc.
Vacation and Sick Leave: Eligible full-time employees receive between 15 and 35 personal days and 13 sick days per year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.
Paid Parental Leave: Eligible employees can take 12 weeks of paid leave immediately after a birth or adoption to allow needed time together at home with a new child.
Paid Holidays: Eligible employees receive 13 or 14 paid holidays each year including New Year's Eve and Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.
Bonus Programs: Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.
Military Pay Differential: Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.
Tax-Advantaged Programs: In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.
Student Loan Forgiveness: Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Information to help determine if you could qualify is available from the U.S. Department of Education.
Tuition Reduction: Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.
Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.
Alternative and Remote Work Schedules: Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.
Great Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan's affordable cost of living, you can explore all that Michigan has to offer.
Updated: 11/14/2022
01
RACCTCH - Do you possess one of the following:An associate's degree in electronic technology. If so, please attach a copy of your official college transcripts; ORa bachelor's degree or higher with 16 semester (24 term) credits in job specific or related course work. If so, please attach a copy of your official college transcripts;ORThree years of experience as a Radio Communications Technician, three years of experience as an electronics technician performing electronics component repair, or three years of experience as an information technology technician working on computer hardware or infrastructure.
02
RACCTCHSS - Do you possess at least four years of experience equivalent to a Radio/Communications Technician?
03
Did you attach your official college transcripts to your application?
04
How many years of experience do you have with Motorola land mobile radio (LMR) systems?
05
If you indicated you have experience with Motorola LMR systems, please describe that experience.
06
How many years of IP based networking experience do you have?
07
If you indicated you have experience with IP based networking systems, please describe that experience.
08
How many years of experience do you have with radio microwave systems?
09
If you indicated you have experience with Radio microwave systems, please describe that experience.
10
How many years of experience do you have with radio principles and maintenance do you have?
11
If you indicated you have experience with radio principles and maintenance, please describe that experience.
12
...
Location : Dimondale, MI
Job Type: Permanent Full Time
Job Number: 0801-23-22-142ss
Department: Technology, Management and Budget
Opening Date: 12/18/2023
Closing Date: 1/7/2024 11:59 PM Eastern
Bargaining Unit: TECHNICAL (SEIU)
Job Description
You can be part of the state of Michigan team that provides state, local, federal, tribal and private first responders with dependable communication resources that cover the state and are available around-the-clock. The office of Michigan's Public Safety Communications System (MPSCS) has a focused mission of providing statewide public safety communications for more than 2075 state, local, federal, tribal and private public safety agencies. Through our employees, MPSCS handles the second-largest trunked communication system in the world with 291 tower sites, 90 state and local public safety dispatch centers with 490 radio dispatch consoles and 82 Computer Aided Dispatch consoles, 117,716 radios and 7,046 fire pagers. The MPSCS Network Communication Center(NCC) monitors systems operations 24 hours a day to ensure the system is ready to assist Michigan's first responders.
The function of any public safety communications system is to assure the rapid response and cooperation of emergency personnel. The MPSCS achieves this through reliable, easy-to-use statewide coverage and advanced technology. The ability to share information on demand and in real time, whether it is voice or data, is critical to public safety in Michigan.
The Network Communications Center (NCC) Technician for the Michigan Public Safety Communications System (MPSCS) provides network management, monitoring, and centralized control of a large statewide 700/800 MHZ land mobile radio (LMR) system and its associated backhaul network on a 24-hour basis. This position requires strong IT and radio system troubleshooting and analysis skills to effectively monitor and manage a statewide integrated voice and data communications network used by public safety first responders. The statewide communications network is comprised of a 700/800 MHz Motorola ASTRO system and a backhaul network which includes Nokia microwave links, Nokia MPLS routers, and other networking technologies. This position engages in independent analysis activities involved with system performance, monitoring, and identification of current or potential problems. Upon detection of a fault or impending failure, the individual seeks to remotely diagnose and repair and regularly manages, coordinates, and assists the work of technicians in the field to maintain, troubleshoot, and restore network-wide services. This position requires good communication skills as the NCC is the 24/7 single point of customer contact for over 95,000 subscribers. and is responsible for managing all components of the statewide network on a 24/7 basis, while focusing on achieving the goals and mission of the agency.
Knowledge, Skills & Abilities:
General knowledge of the system elements associated with this network, such as LAN/WAN, trunked radio systems, digital microwave networks, packet networks, cross-connect equipment, other controllers and switches, hubs, routers, servers etc. Since it is imperative that the person in this position have a complete understanding of the user's equipment, he or she must acquire specific knowledge of the MPSCS and the respective System Elements and Subsystems in a short time after accepting this position. Must have knowledge of problem diagnosis, resolution, and communications solutions necessary to maintain and enhance network operation, availability, and reliability. Ability to communicate, orally and in writing, in a clear and concise manner with all levels of personnel, so that necessary maintenance and upgrade activities can be coordinated effectively and widely understood. Ability to function in a high pressure network management environment associated with network control and system coordination. The person in this position must be willing to work long hours on any shift and under potentially stressful situations. Ability to utilize monitoring systems to analyze data, format and report as required. Would like at least 3 years of experience maintaining two-way radio and/or microwave radio equipment or experience functioning in a network management/network control position. Knowledge and/or training is desired in various communications technologies such as LAN/WAN, trunked radio systems, digital microwave systems, network protocols and equipment, etc.
Required Education and Experience
Education
Possession of an associate's degree in electronic technology.
Experience
Four years of experience equivalent to a Radio/Communications Technician, including two years equivalent to a Radio/Communications Technician E10 or one year equivalent to a Radio/Communications Technician 11.
Additional Requirements and Information
Some positions may require Federal Communications Commission (FCC) licensure.
View the entire job specification at:
View the here.
Candidates selected for this position must complete the Michigan State Police background check. This extensive background check requires fingerprinting for state and federal criminal background records. The background search will include, but is not limited to arrests, criminal charges, criminal convictions, and any information regarding contact with a criminal justice agency.
You must apply for this vacancy through the NEOGOV system; click on "Apply" in the job posting for instructions in submitting your electronic application. Hard copy applications will not be accepted.
If applicable, attach copies of official college transcripts to your application. (Internet version of transcripts will not be accepted) Failure to attach applicable transcripts may result in your application being screened out.
You must attach a detailed resume to your application (word or pdf). You will also need to attach (word/ pdf) a cover letter describing what strengths and work experience you bring to this position. Failure to do so will result in your application packet being screened out as incomplete.
Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.
The department reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.
State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. In 2022, Forbes ranked the State of Michigan in the Top 10 of America's Best Employers For New Grads and as the #1 employer for new grads in government services. More details on benefits for our new hires are below:
Rewarding Work: State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or support other state agencies through our fiscal, IT, and HR systems.
Insurance Benefits: The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees' annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.
Retirement Programs: The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state's contributions fully vest after just 4 years. More information is available at http://www.mi.gov/orsstatedc.
Vacation and Sick Leave: Eligible full-time employees receive between 15 and 35 personal days and 13 sick days per year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.
Paid Parental Leave: Eligible employees can take 12 weeks of paid leave immediately after a birth or adoption to allow needed time together at home with a new child.
Paid Holidays: Eligible employees receive 13 or 14 paid holidays each year including New Year's Eve and Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.
Bonus Programs: Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.
Military Pay Differential: Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.
Tax-Advantaged Programs: In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.
Student Loan Forgiveness: Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Information to help determine if you could qualify is available from the U.S. Department of Education.
Tuition Reduction: Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.
Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.
Alternative and Remote Work Schedules: Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.
Great Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan's affordable cost of living, you can explore all that Michigan has to offer.
Updated: 11/14/2022
01
RACCTCH - Do you possess one of the following:An associate's degree in electronic technology. If so, please attach a copy of your official college transcripts; ORa bachelor's degree or higher with 16 semester (24 term) credits in job specific or related course work. If so, please attach a copy of your official college transcripts;ORThree years of experience as a Radio Communications Technician, three years of experience as an electronics technician performing electronics component repair, or three years of experience as an information technology technician working on computer hardware or infrastructure.
- Yes
- No
02
RACCTCHSS - Do you possess at least four years of experience equivalent to a Radio/Communications Technician?
- Yes
- No
03
Did you attach your official college transcripts to your application?
- Yes
- No
04
How many years of experience do you have with Motorola land mobile radio (LMR) systems?
- None
- Less than 1 year
- 1 to 3 years
- 4 to 5 years
- More than 5 years
05
If you indicated you have experience with Motorola LMR systems, please describe that experience.
06
How many years of IP based networking experience do you have?
- None
- Less than 1 year
- 1 to 3 years
- 4 to 5 years
- More than 5 years
07
If you indicated you have experience with IP based networking systems, please describe that experience.
08
How many years of experience do you have with radio microwave systems?
- None
- Less than 1 year
- 1 to 3 years
- 4 to 5 years
- More than 5 years
09
If you indicated you have experience with Radio microwave systems, please describe that experience.
10
How many years of experience do you have with radio principles and maintenance do you have?
- None
- Less than 1 year
- 1 to 3 years
- 4 to 5 years
- More than 5 years
11
If you indicated you have experience with radio principles and maintenance, please describe that experience.
12
...
