Summary
The Quality and Accreditation analyst is responsible for managing and maturing our Performance Quality Management platform (tools, technology, reporting, analysis) and working with business areas to enable ongoing improvements in servicing efficiency and effectiveness. And performs and supports all other activities necessary to maintain quality and business performance programs and initiatives including accreditations across the organization.
Essential Duties & Responsibilities
- Performance Quality Management platform management including technology platforms, tools, reporting, production environment, documentation, procedures, etc.
- Data management, governance, trending, and modeling
- Initiatives management: planning, facilitation, execution, presentation skills
- People skills: communication, relations, conflict management skill sets
- Process analysis: charts, value work streams, efficiency, effectiveness
- Automate intake data pulls
- Additional duties as assigned
- Accreditation data management and Reporting
- Cross departmental assistance in data collection and management
- Accreditation tasks and support
- Bachelor’s degree required
- Strong/expert Excel, Access, VBA and SQL skills
- Waterfall and/or agile SDLC experience
- 2+ years in Pharmacy benefits Management or Health Care preferred
- 2+ years process/project improvement experience
- Project and/or Change Management certification or experience equivalent
- Lean or Lean Six Sigma certification preferred or experience equivalent
- Pharmacy Quality and Accreditation experience preferred
Knowledge, Skills, and Abilities
- Strong team player
- Self-starter, enjoys working with minimal oversight
- Enjoy fast past, dynamic work environment
- Excellent written and verbal communication skills
- Medical, Dental and Vision Benefits
- Medical Savings Account Options with Company match
- 401K after 90 days of employment
- Employee Assistance Program
- Life and Supplemental insurance
- Educational Reimbursement
- Paid Time Off
At this time we are looking to hire candidates within Florida, Georgia, Alabama, Texas, North Carolina, South Carolina
Monday- Friday 9:00am-5:30pm EST