Summary
Provide FMS aftermarket teams direct support from the quality discipline to include inspection, objective quality evidence tracking and completion and other support as directed to aid in ensuring first time quality of aftermarket services in the field and service shops.
Principle Duties and Responsibilities
- Primarily work directly with service technicians in the field and service shops to ensure timely and accurate completion and submission of all objective quality evidence records to our customers.
- Develop and maintain inspection reports, as well as draft quality reports.
- Ensure products/services comply with quality and safety standards, as well as with company standards.
- Ensure test equipment being used is calibrated and working correctly.
- Support the regional Service Supervisor and Quality Engineer in root cause investigations and the identification and implementation of corrective actions. This includes entering data in databases, examining and evaluating data, selecting corrective steps, and communicating results verbally and/or in writing.
- Support the regional Service Supervisor and Quality Engineer in the identification of problems and lessons learned in both the field and in service shops.
- Assist the regional Service Supervisor and Quality Engineer in the development of process improvements.
- Perform internal and external quality system auditing as directed by the regional Service Supervisor and Quality Engineer.
- Support the regional Service Supervisor and Quality Engineer as needed to manage the ISO 9001 Quality Management System.
Qualifications and Educational Requirements
- HS Diploma or GED required. Associate Degree preferred.
- Minimum of three years' commercial or military experience as a Quality Technician or quality inspector in a hands-on role.
- Travel up to 75% required (both domestically and internationally), including weekends, evenings, and holidays and in emergency situations on short notice.
- Certification as CQT by American Society of Quality is desired.
- Strong interpersonal communication skills. Must be able to facilitate problem solving across cross functional teams.
- Working knowledge of the ISO 9001 standard.
- Proficiency in the use of standard Measurement and Test Equipment tooling.
- Attention to detail and high-level visual awareness, and excellent organizational skills.
- Proficiency in reading and interpreting blueprints including geometric dimensioning and tolerancing (GD&T).
- Ability to interpret and analyze technical information.
- Experience drafting reports and collecting and collating data.
- Ability to stand for long periods.
- Knowledge and experience working with mechanical and/or electrical systems is desirable.
- Working knowledge of Microsoft Office suites.
- This position requires access or potential access to Unclassified Naval Nuclear Propulsion Information, which is Not Releasable to Foreign Nationals (NOFORN) data. Therefore, to meet NOFORN requirement, you will have to provide proof of US Citizenship and attest that you do not have dual citizenship. Acceptable proof of US Citizenship is a US Passport, US Birth Certificate or Naturalization Certificate.
This specification is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Fairbanks Morse Defense.
Fairbanks Morse offers a competitive benefits package including but not limited to medical, dental, vision, life, and disability insurance and 401k retirement plan with employer match. In addition, we offer paid time off, paid holidays, paid parental leave, and tuition reimbursement. This position may also be eligible for a travel hardship bonus when applicable.
Equal Opportunity Employer/Veterans/Disabled