Quality Manager

• Directs the Quality Management System at the plant.
• Will assist with Quality and Process Improvement for multi-sites where a Specialties Plant is located.
• Train and educate the organization and implement continuous improvement methodologies such as 6 Sigma, 5S, Lean, OE and others.
• Drives Continuous Improvement to quantitatively and qualitatively improve costs, quality and service.
• Drives plant accountabilities in the areas of: tracking vendor performance, resolution and disposition of customer complaints, investigating critical quality defects on in-process and finished products, generation and analysis of quality data and reports.
• Insures all customer feedback is promptly dealt with and any complaints are acted upon by the plant using root cause analysis and implementing corrective action.
• Supports safety as a top priority in training, job design and regulatory compliance.
• Supports HR with Quality employees performance issues or interviewing of Quality techs.
• Ensures product quality. Establishes and manages systems for “right first time” performance and incorporates this philosophy in the continuous improvement teams.
• Focuses on plant wide issues and inter-plant initiatives including developing synergies and business. opportunities to optimize other manufacturing plants.

• Leadership and Management.
• Systemic problem solver, implement solutions to solve root cause problems.
• Inspires team spirit and loyalty to organization.
• Able to handle multiple, complex priorities and balance the needs of each according to business impact.
• Strong business and technical skills and processing, packaging and logistics.
• Coaching, Motivating and Mentoring.
  • Sets expectations, tracks and communicates results, and creates environment for accountability for results and actions.
  • Understands and uses individual and team development tools.
  • Confident to give employees space to learn and make mistakes.
  • Strong written, oral and communication skills.
  • Excellent listener.  Ability to translate operational issues into corrective action procedures.
• Creative and change oriented.  Continuous Improvement process skills.
• Strong ability to learn.
• High energy, assertive, energetic and a self-starter.

• College degree in manufacturing, engineering, logistics or equivalent work experience.
• Experience in a variety of manufacturing areas (production, logistics).
• Experience in quality system management or mfg/corrugated leadership preferred.
• Competent with MS Office and Statistical software.
• Previous ISO certification desired.
• Six Sigma Green Belt certification desired.

• Able to read a tape measure with speed and accuracy.  
• Able to calculate figures and amounts such as percentages, measurement, volume and rate.  
• Able to apply concepts of high school math.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Employee is regularly required to walk and talk and hear.  The employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands and arms.  
• The employee is occasionally required to sit.  The employee must regularly lift and/or move up to 50 pounds.  
• Vision requirements include:  close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles.  
• The noise level in the work environment is usually loud.

Pratt is America's 5th largest corrugated packaging company and the world's largest, privately-held 100% recycled paper and packaging company, with more than 10,000 highly-skilled, green-collar employees dedicated to the environment and sustainability. The company operates several of the most modern, cost effective paper mills in the country, as well as a series of sheet and box plants strategically placed throughout the United States offering a wide range of creative packaging solutions. Pratt Industries is committed to recycling and the environment by harvesting the urban forest.