Quality Manager

Isola, an industry leader in global materials sciences whose mission is to improve life by enabling innovation in electronic products, is hiring a Quality Manager at our Ridgeway, SC location.

THE ROLE

The Quality Manager provides, directs, and manages quality planning activities and processes. The role is a customer-facing function and assures customer requirements are reflected in site processes and are satisfied.

WHO WILL LOVE THIS JOB?

• A talent steward, you drive and optimize team performance, engagement, and productivity by empowering and developing everyone within your team.
• An Analytical problem solver, you go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
• As an advisor, you build rapport by offering strategic value in every interaction. As a result, you are trusted internally by cross-functional partners and externally by our customers for your strategic inputs.

TOP RESPONSIBILITIES

• Manage the quality function through coaching, development, and evaluation.
• Lead advanced quality planning activities & processes.
• Act as an escalation point for quality concerns & customer-focused engagement
• Apply statistical methods/analysis to improve processes, products, and measurement systems capabilities driving variation reduction.
• Facilitate quality system-related training & quality guidance to site resources.
• Oversee and conduct internal audits (process, product, QMS & LPA) to monitor performance to customer, industry, Isola QMS, and product standards.
• Drive achievement of quality-related KPIs to "exceed our customer's ever-evolving expectations through Quality Excellence, Innovation and Continuous Improvement."
• Manage the effectiveness of the Quality Management System.
• Perform risk assessments of processes & determine appropriate mitigation & proactive corrective measures
• Drive deep dive RCA & effective long term corrective action

QUALIFICATIONS

• Bachelor's Degree required preferred areas of study Engineering, Chemistry, Physics, Material Science, or other technical disciplines.
• 5+ years of related direct quality management experience. Laminate or PCB fabrication industry experience is a plus.
• Experience in 6 sigma methods, 8D, 5 WHY, fishbone, process capability analysis, MSA, FMEA, Control plan & CI programs
• Ability to work in a fast-paced environment & collaborate effectively with external & internal customers
• Expertise in utilizing Statistical Software (Mini-tab or equivalent). Advanced skill with MS Office especially Excel & PowerPoint
• SAP experience is a plus.
• The following certifications are preferred:
  • Certified ISO 9001, IATF 16949, or AS9100 Auditor
  • Six Sigma Certification
  • ASQ, CQE, CQM, CQA, CSBB CRE certification