Quality Engineer - Release Management

Release Management is crucial for handling software deployments and change initiatives. As a Release Manager, you will coordinate processes to enhance the quality, speed, and efficiency of software development. You will focus on understanding and driving initiatives around:

• Business: Improve project delivery and strike a balance with risk mitigation.
• Feature teams: Encourage communication and collaboration between technical teams, fostering accountability and curiosity.
• Individuals: Collaborate with individuals to identify issues, propose solutions, and coach for success, while establishing processes for reproducible and reliable delivery.

To do this effectively you must have

• Business acumen, with a deep understanding of human behavior and decision-making.
• A solid technical foundation to comprehend and facilitate team discussions.
• Strong desire for continuous learning, with curiosity to understand and track what is being done across numerous projects across the organization.

Responsibilities

• Develop a deep understanding of Alarm.com's release process, becoming an SME, and collaborate with representatives from various teams to improve these processes and documentation.
• Generate, maintain, and train employees on internal processes by creating training materials, and develop strategies for their adoption across the organization.
• Coordinate response teams for critical failures and time-sensitive issues, and support teams in resolving issues and devising future mitigation plans for "at risk" projects.
• Create, track, and visualize KPIs across the organization to identify necessary changes, and continuously refine dashboards to maintain high engagement.
• Facilitate SDLC meetings to review processes, track progress, cultivate a culture of continuous improvement, and design proof-of-concept process implementations.
• Other duties as assigned.

Requirements

• Bachelor's Degree in an engineering discipline, computer science, math, physics or related field
• Minimum two years' experience in product ownership or project management roles, including tangible evidence of successfully overseeing a project from inception to completion.
• An initiative-driven individual with an exceptional work ethic, exhibiting reliability, resourcefulness, and outstanding written and oral communication skills.
• Exhibits strong analytical skills for decision-making, complemented by basic coding and software testing proficiency.
• Adept at managing multiple projects in a fast-paced environment, with the ability to swiftly switch contexts, adapt to changing priorities, and resolve critical event escalations.
• Experience with testing, project, and program management tools such as: Zephyr, JIRA, Structure, Confluence, Asana, Monday.com, Notion etc..

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Work with the latest technologies: You'll gain exposure to a broad spectrum of IoT, SaaS and M2M technologies including wireless communication, video monitoring, smart home automation, web development, and backend application development and hosting.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we're innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We're seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, record keeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Notice To Third Party Agencies

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

JR103627

#LI-BK2