Quality Assurance Supervisor

The Information Technology Division (ITD) of the State Court Administrator's Office (SCAO) is seeking a Quality Assurance Supervisor to manage our internal team of skilled testers. The QA team plays a critical role in delivering high-functioning software solutions both internally and to the public-facing users of Minnesota.The following are examples of major job duties expected for this position to perform.

• Establish and implement Quality Assurance standards for IT platforms.
• Monitor testing efforts and identify gaps in testing.
• Oversee the QA team members, including project assignment scheduling, staff forecasting, performance evaluations and assigning day to day work.
• Lead Digital Accessibility efforts for testing and ensure compliance to Minnesota Judicial Branch policies and internal standards.
• Train employees on Quality Assurance procedures.
• Generate reports and documentation as needed.

Below are the past experiences that will enable success in the role. For education requirements listed, the equivalent number of years of related experience may serve as a substitute.
Minimum Qualifications

• Possession of a bachelor's degree in computer sciences or a related field.
• 3-5 years of experience in the field of information technology related to Quality Assurance, including supervisory experience.

Preferred Qualifications:

• 2+ years as a QA lead or in a supervisory role.
• 5+ years hands-on testing.
• Experience with managing vendor-built QA projects, or hands on experience testing vendor software. Knowledge of Tyler technologies a plus.
• Experience with Digital Accessibility (DA) regulations and compliance, specifically WCAG standards.
• Knowledge of Leapwork or similar testing automation software.

Knowledge Skills and Abilities

• Ability to lead projects, recommend testing design methodologies and ability to execute project plans.
• Deep knowledge of testing methodologies.
• Understanding of testing automation software or experience with automation.
• Ability to translate business requirements into test plans.
• Strong attention to detail and organization.
• Excellent interpersonal and communication skills.
• Leadership and training skills.

Salary
The expected starting salary range for external candidates is $43.65-$55.66 per hour ($91,141 - $116,218 annually). The full salary range for this position is $43.65-$67.67 per hour ($91,141 - $141,295 annually). This position is exempt under the Fair Labor Standards Act and is eligible for State of MN employee benefits.
Employee Benefits
The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family's wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. The employee-paid premium for a full-time employee with single coverage is only $39.66/month for the Minnesota Advantage Health Plan and $13.48/month for the Dental Plan. Click here to learn more about the benefits we offer.
Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid. Position Logistics
This full-time position is classified as Information Technology Supervisor II. Work will be performed Monday-Friday, in a hybrid environment, with core business hours of 8:00 AM to 4:30 PM. On-site work at the Minnesota Judicial Center in St. Paul, Minnesota, and other court locations across the state may be occasionally required.
To Apply: Visit www.mncourts.gov/careers. Complete and submit your online application with cover letter and resume attached by February 11, 2024, at 11:59 p.m. All employment offers are contingent upon satisfactory results of our background check processes.
Why Work for Us?
Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB.
We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another's growth.
It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting HR, nicole.zappa@courts.state.mn.us.
The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.Employment Type: Full Time