Quality Assurance Supervisor

Overview
Solina USA, a combination of Asenzya and Saratoga Foods Specialties, is a proud Solina Group company, and has continued to be the premier solution provider for everything flavor. Solina has a proven national reputation of providing an exceptional customer experience by providing a high-quality product at cost-competitive price point. Our goal is to create a dynamic relationships where our creativity can shine through your culinary vision.
As part of our FS/QA team, under the direction of the Quality Assurance Manager, you will facilitate the daily operations of the QA department. You will be help ensure that we are able to safely deliver the best products to customers and consumers.
Responsible for supervising the Plant Quality Assurance and Food Safety Department. Ensures high quality products that meet customer expectations while maintaining compliance with FDA/other applicable regulations, as well as company policies and procedures. Provides solid leadership to achieve company, plant, and department goals through various management, evaluation and improvement skills and strategies that improve overall quality and profitability. Manages and effectively follows up on multiple projects and assignments.
Responsibilities

• Responsible for supervising the Quality Assurance Technicians on all shifts. This includes scheduling shifts, reviewing and approving timecards, training (new techs, re-fresher training), and monitoring and evaluating QA technicians work performance.
• Responsible for managing the hold system by ensuring products are released on time and non-conforming products are properly held, labeled, and an accurate inventory is maintained.
• Will conduct root cause analysis for customer complaints and internal issues.
• Maintains an adequate supply inventory for the department and ensures supplies are ordered when necessary.
• Ensures retain sample system and inventory of samples is accurate.
• Coordinates customer sample requests.
• Reviews analytical data to identify opportunities for improvement.
• Reviews SOPs and documents to ensure they are accurate to operating conditions and identifies opportunities for improvement.
• Ensures compliance to environmental monitoring procedures.
• Assist QA manager with audit preparations (gather & review documents, compile lab reports, conduct annual training)
• Executes quality objectives as directed by the Quality Assurance Manager as the adherence and execution of all company policies and programs associated with Foods Safety, Quality, and Regulatory Compliance.
• Works with QA staff members to prevent process or product failures. Focuses on continuous improvement of product quality through the development of quality plans, process controls, attention to process details and specifications and quality training.
• In the absence of key personnel, the employee's lead technician or qualified designee (one that has been trained in the key employee's duties) is responsible to complete or delegate the completion of all required tasks and responsibilities.

Qualifications

• Knowledge and understanding of Quality Assurance principles, food science and food safety, SPC and statistics; preferred.
• Knowledge of Database software; Inventory software; Manufacturing software; Spreadsheet and Word Processing software; QMS system and Adage /Assistics.
• Ability to uphold regulatory, company and customer standards.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Excellent written and verbal communication skills.
• Strong decision making and problem-solving skills.
• Excellent planning and organizational skills with demonstrated multi-tasking and project management skills.
• Must have the ability to complete required applicable forms in English, which requires the ability to read and write in English.
• May be required to work long hours and weekends.
• Ability to work well with others in fast paced, dynamic environment.
• Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment.

Pay Range
Starting from USD $60,000.00/Yr.