Quality Assurance Supervisor

The Quality Assurance Supervisor is responsible for managing the day-to-day operations of the Quality Assurance in all of the production areas. The Supervisor is responsible for maintaining/exceeding productivity and maintaining a safe and organized work environment.

Duties & Responsibilities:

• Supervise and coordinate daily activities of direct reports.
• Inspect the inflow and outflow of product on a daily basis.
• Control manpower and overtime in the department.
• Enforce standard operating procedures, company policies and safety regulations.
• Troubleshoot and resolve potential problems/issues within the departments.
• All products quality standards are met.
• Keep all records current and updated properly.
• Assist all your people as needed. Also make sure personnel stay busy all day.
• Develop and publish Standard Operating Procedures (SOP) for all department tasks and keep updated as needed.
• Conduct personnel performance reviews, coaching and disciplinary activities for assigned personnel.
• Make sure all employees are trained properly.
• Maintain a clean, neat and orderly work area.
• Train all new and current employees on SOPs and job descriptions.
• Maintain production schedules making sure they are accurate and updated.
• In the event of emergency or evacuation of the building fire alarm systems, ensure all personnel in your area safely exit the building.
• Keep everything clean and organized.
• Comply with Good Manufacturing Practice (GMP) as required for the position.
• Perform other duties as needed or requested.

Education & Experience:

• 5+ years of experience in a quality control environment and with supervisory experience.
• High school diploma or GED preferred.
• Ability to be proactive and take initiative to improve processes within the departments.
• Bilingual (English/Spanish) a plus.
• Experience in SAP a plus.
• Experience using computerized manufacturing and inventory systems a plus.

Skills & Abilities:

• Strong computer skills a must.
• Knowledge of Microsoft Office (Word, Excel, Power Point and Outlook).
• Must be able to stand for extended periods of time, up to 8 hours per day.
• Ability to stand, walk, sit, reach, grasp, bend, kneel, and squat repeatedly throughout the day.
• Ability to lift or carry up to 25 pounds repeatedly throughout the day.