Quality Assurance Specialist

Job Summary: The Quality Assurance Specialist is a professional in the field of behavioral health who will provide a system of continuing quality improvement for the agency’s programs and its employees. The Quality Assurance Specialist will ensure EIHAB’s compliance with accrediting bodies and funding sources (DDD and OOL) and EIHAB’s policy and procedures. This position will assist in the identification and presentation of outcome measures,; participate in the design, execution, and analysis of evaluation measures and training data; and participate in Pre-Service and other in-house training The Quality Assurance Specialist serves as a member of EIHAB’s Continuous Quality Improvement Committee. The Quality Assurance Specialist is responsible for monitoring and overseeing program compliance and ensures that services are rendered in accordance with all safety regulations, federal and state regulations, agency, and corporate polices. The Quality Assurance is required to cooperate with the Office of Licensing and . Department of Human Services staff during inspections and investigations. The Quality Assurance Specialist is required to report unusual incidents as outlined in Division Circular #14 and EIHAB policies. Performs other duties as deemed necessary for the agency.

Expectations for all Employees: Understand and follow EIHAB’s Continuous Quality Improvement Plan, its Employee Handbook, policies, procedures and rules, and its mission, vision and Core Values by exhibiting the following behaviors: excellence and competence, collaboration, respect and commitment to the consumers, and accountability and ownership.

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Candidates must be willing to travel to our different group homes located in Somerset, Burlington, Bergen, Monmouth, Ocean, and Middlesex Counties.

Education and Experience: Employees must be 21 years of age. Bachelor’s Degree preferred in psychology, social work, special education with two years experience in a behavioral healthcare setting.

Certification, License, Registration: Valid Driver’s license, plus three years driving history and a driving record in good standing.

Knowledge, Skill and Ability: Ability to read, write, and communicate well. Ability to document in the individual’s charts and treatment plans required. Ability to do simple math required. Knowledge o Microsoft Word and Excel a plus. Knowledge of current principles and practices of behavioral healthcare, specific to the developmentally disabled population.

Physical Requirements:

All staff must be able to complete Crisis Management Training and implement Crisis Management techniques when needed at all times. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will be required to sit, perform repetitive physical and mental activities, have face-to-face and telephone contact with individuals or teams, have telephone conversations, write letters and memos, use electronic mail, meet strict deadlines, work with others in a group or team, and work with external customers or the public. Job tasks are performed in close physical proximity to other people. The employee must occasionally lift and/or move up to 25 pounds. Mobility and ability to bend and reach during an eight-hour day. Has visual and auditory acuity sufficient to evaluate and treat a client needs. Fine motor skills and legible and accurate writing of reports, daily correspondence and presentation either manually or orally.

Additional Requirements: Employees must be 21 years of age and successfully completes and demonstrates proficiency in all required trainings including, but not limited to DDD Modules of Medication Administration, Shifting Expectations: Changes in Perception, Life Experience, and Services, Prevention Abuse, Neglect and Exploitation, Working with Families and CPR/First Aid within 90 days of hire. Successfully completes training in agency approved procedure for handling life-threatening emergencies/Danielle’s Law and HIPPA training prior to working directly with the consumers.

Maintains current CPR/First Aid and Mantoux requirements. To maintain employment status, employee must agree to have their name checked against the Central Registry for Offenders Against Individuals with Developmental Disabilities and submit to a background check. .

Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship such persons may not be eligible.

Work Environment:

Working environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Location:

EIHAB operates in multiple Counties (including Monmouth, Middlesex, Somerset, Ocean, Burlington and Bergen). Job may be performed at multiple sites as needed, employees must be willing to travel.

Job Type: At will

Job Type: Full-time

Pay: $53,045.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person

Education:

• Bachelor's (Preferred)

Experience:

• Group Home Quality Assurance: 2 years (Preferred)
• Direct Support Group Home: 2 years (Preferred)
• Individual Disability Supports: 2 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person