Quality Assurance Manager

Overview:

The Quality Manager is responsible for both current production and new product launch quality activities. Hiring manager for a team of engineers, analysts, and technicians that drive customer-facing, plant / production, and supplier quality objectives.

Key Responsibilities:

• Direct supervisory responsibility for the quality department team (engineers, analysts, and technicians) including selection, hiring, training, performance evaluations and work schedule.
• Educate, train and coach employees by identifying relevant quality training needs.
• Provide leadership and guidance to the Quality Assurance team to ensure adherence to quality standards and best practices.
• Drive continual improvement in quality systems and processes to ensure customer expectations are consistently met. These systems include a customer support (customer-facing) system, an internal (plant / production) quality system, a supplier (supplier quality) management system
• Champion the immersion of RECARO's QMS, R-BOS (RECARO Business Operating System), and Customer Specific Requirements into all production and product activities.
• Maintain IATF 16949 certification.
• Manage APQP and PPAP requirements within the quality team to achieve successful quality at launch.
• Managing supplier quality issues, as well as calibration and lab activities.
• Lead the problem-solving activities for Customers, internal and in support of suppliers to find the root cause and drive permanent corrective action.
• Effectively communicate with customers on quality issues and corrective action plans and status.
• Analyze quality data and trends to proactively identify and address potential issues.
• Recognize when issues require escalation to senior management an defectively communicate the need for escalation.
• Report quality KPI's and customer scorecards and their related corrective/preventive actions to leadership.
• Active member of the Operations leadership team supporting monthly, quarterly, annual reviews and budget setting requirements.

Requirements & Qualifications:

• Bachelor's degree or higher with a major in engineering or equivalent
• 8+ years of related experience, including supervisory, within the automotive industry
• Comprehensive knowledge of IATF 16949 / ISO 9001 Quality System standards, training and certification desired. Lead auditor certification a plus.
• Expertise in AIAG CQI standards, including APQP and PPAP, FMEA, Control Plans, CQI Flow Charts, R@R, SPC, MSA, Capacity Analysis, GR&R, Warranty Process, Traceability Guideline, Sub-Tier Supplier Management .
• Knowledge of manufacturing and assembly plant processes, procedures, facilities, and equipment.Expertise in problem-solving techniques and root cause analysis.
• Proficient in use of Microsoft Word, Excel, PowerPoint and Outlook.
• Experience in PLEX ERP software system is desired.