Address
Form of work
SalaryQUALITY ASSURANCE MANAGER
QUALITY ASSURANCE MANAGER
- Agency: HRA/DEPT OF SOCIAL SERVICES
- Job type: Full-time
Location
MANHATTAN
- Title Classification: Exam may be required
Department
Fiscal Operations-Mgr
Job Description
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self- sufficiency as quickly as possible.
The Office of Fiscal Operations is the Department of Social Services (DSS)/Human Resource Administration (HRA) and Department of Homeless Services (DHS’s) primary payments and accounting office, and the core responsibilities are carried out through the operations of the Bureau of Accounts Payable, Revenue and Reimbursement, and Disbursement & Grant Accounting.
The Finance Office is requesting to hire an Administrative Staff Analyst NM-I to function as a Quality Assurance Manager within the Revenue & Reimbursement Office to handle the increased volume of claims due to COVID-19 and Asylum seekers and the frequency of audit reviews issued from Federal & State entities, single audits, and OMB with shorter deadlines for compliance.
The Administrative Staff Analyst NM-I to function as a Quality Assurance Manager, will be responsible for the following:
- Provide responses to the increasing requests for audit reviews in a timely manner to avoid findings.
- Monitor the grants claimed by the Bureau of Claims & Reimbursement to ensure compliance with the reporting functions to OMB and the Comptroller’s Office.
- Perform audit/quality control reviews of prepared claims for reimbursement for accuracy and compliance with State and Federal regulations in order to reconcile claims to expense data. This includes making recommendations, identifying errors, and examining supporting documentation from WMS, FMS, PACSWEB, as well as DSS and other city agency applications.
- Oversee the audit planning with State, Federal, and City Reviewers, Auditors, and Examiners; represent the Bureau of Claims & Reimbursement in the entrance/exit conferences and other audit related meetings; coordinate related functions and prepare audit-related responses.
- Responsible for interpreting and implementing all rules and regulations in compliance of accounting standards required by the Federal, State and City based on policy directives.
- Represent DSS as a liaison for the auditing of all reports, forms, and claims and defend the DSS methodology and procedures, as well as, enforcing and enhancing the internal controls of the divisions in order to avoid any audit citing.
Hours/Schedule: Monday to Friday: 9-5
Work Location: 4 World Trade Center
Minimum Qualifications
1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
Preferred Skills
- Detailed-oriented, organized and able to work independently. - Strong and accurate quantitative data analysis skills. - Excellent written and organizational skills. - Advanced Excel functions and proficiency in Microsoft Office Suite. - Adept at preparing comprehensive qualitative and quantitative analytical reports
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Minimum Qualifications
1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in \"1\" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in \"1\" above.
Preferred Skills
- \tDetailed-oriented, organized and able to work independently.\n\n-\tStrong and accurate quantitative data analysis skills.\n\n-\tExcellent written and organizational skills.\n\n-\tAdvanced Excel functions and proficiency in Microsoft Office Suite.\n\n-\tAdept at preparing comprehensive qualitative and quantitative analytical reports
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job ID
626523
Title code
1002A
Civil service title
ADMINISTRATIVE STAFF ANALYST (
Title classification
Competitive-1
Business title
QUALITY ASSURANCE MANAGER
- Experience level: Manager
Number of positions
1
Work location
4 World Trade Center
- Category: Administration & Human Resources
