Quality Assurance Lead (Pennsylvania)

Meet REVOLVE:

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 20 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com.

At REVOLVE the most successful team members have the thirst and creativity to redefine fashion retail for the 21st century, making REVOLVE the leading online retail destination targeted towards Millennial and Generation Z consumers seeking premium fashion. With a team of 1,000 strong, we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment.

Some of the sweetest perks we offer aren’t in a typical benefit package like hefty discount on items we carry – as in 50% or more off retail prices, free weekly lunches, and pretty rad company parties.

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.

Are you ready to set the standard for Premium apparel?

Main purpose of the Quality Assurance Lead role:

This is a full-time role for a candidate who will assist in leading and monitor team status. Minimize monetary loss from defective merchandise received from vendors and customer returns.

• Must be available for the following shift: Monday - Friday 6am - 2:30pm PST

Major Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Collaborate with QA Manager on daily processes weekly
• Monitor QA team’s daily assigned duties for accuracy and efficiency
• Assist with weekly report running to help asses volume in departments
• Assist with updating system processes for efficiencies on a regular basis
• Coordinate QA process training with new team members or connecting departments
• Communicate with vendors regarding defective and unacceptable merchandise as needed
• Review and edit time stamp entries in ADP for team members
• Coordinate department team activities and other functions as needed
• Able to navigate proficiently through multiple systems
• Coordinate and follow up with other departments to ensure problem resolution, and work together with other Customer Service team members to promote an environment of customer satisfaction
• Assist in other areas in department as needed

Required Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• High level of attention to detail
• Ability to identify apparel flaws quickly and effectively
• Strong multitasking, prioritization, and organization skills
• Ability to take ownership of assigned tasks and meet responsibilities without constant supervision
• Professional communication skills
• Knowledge of apparel construction and fabrication and various fashion categories
• Ability to work successfully with any personality type
• Sense of urgency and ability to maintain performance quality under pressure

Minimum Qualifications:

• Degree in fashion preferred or related experience working in a production or QA/QC environment
• 3-4 years minimum experience working in a Production/QA/QC environment or lead position preferred
• Microsoft Office Suite required
• Must be proficient in English, bilingual Spanish preferred but not required
• Technical fashion knowledge preferred

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day.

For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.

A reasonable estimate of the current base hourly/salary range is $19.00/hr to $19.50/hr.

ATTENTION:

After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.