Quality Assurance Lead

Quality Assurance Lead

JOB DESCRIPTION

POSITION SUMMARY: Lead in implementing the SMI Quality system at SMI facility. Assist in ensuring that product and services meet or exceed customer specifications. Lead in keeping the Optical Sorting machines operational and optimized. Performs plant quality checks per SMI’s Process Quality Manual

SUPERVISORY RESPONSIBILITIES:

DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, to the extent that such an accommodation does not pose an undue hardship on the Company.

• Leads Quality Control Program at plant, ensuring compliance with customer requirements.
• Perform quality checks to comply with SMI’s Quality Improvement Process
• Tracks quality performance, identify problem areas, takes action to improve
• Provide continuous feedback of plants’ quality performance to personnel.
• Conducts / Assists with plant quality meetings and training of plant employees
• Updates and maintains quality records on a computer. Analyze data and produce reports
• Observe Quality Technicians’ actions to ensure sampling and testing are done correctly.
• Coaches and trains new and existing Quality Assurance employees
• Perform in-process cullet sampling procedures
• Conducts incoming and outgoing load inspections
• Work with the maintenance personnel to ensure equipment operates efficiently to optimize product quality
• Identify opportunities to improve plant operations and focus resources to make and maintain improvements.
• Back-up support, as needed, to Weighmaster
• Cross-trained in other plant positions, as needed

• Wear appropriate site specific personal protective equipment (PPE), as required.
• Understand and adhere to all company operating procedures and company safety policies.
• Any other related duties, as assigned by their supervisor.

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following.

• Adaptability - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
• Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
• Dependability - Commits to doing the best job possible. Follows instruction. Keeps commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions.
• Quality - Applies feedback to improve performance. Demonstrates accuracy and thoroughness. Displays commitment to excellence. Looks for ways to improve and promote quality. Monitors own work to ensure quality.
• Quantity - Achieves established goals. Completes work in timely manner. Meets productivity standards. Strives to increase productivity. Works quickly.
• Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests.

REQUIRED SKILLS/ABILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Glass processing knowledge, preferred.
• Understand and follow specific oral instructions.

• Quality Improvement Process knowledge
• Requires strong math/statistics skills
• Capable of using calculator and gram scales and competency with interpreting numbers
• Core competencies in Quality Control, Testing, and Auditing
• Able to read and understand Directives and Test Methods
• Computer operation skills: Excel, Word, Power Point, Sharepoint etc.
• Capable of driving a forklift
• Capable of training fellow members of the quality team
• Excellent communication, problem solving and interpersonal skills
• Self starter, strong work ethic and ability to work independently, with little supervision
• Strong leadership and teamwork skills

REQUIRED PHYSICAL ABILITIES: The physical abilities listed below are bona fide occupational requirements for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Mobility

• Bending – bending/twisting at the waist will be required for extended periods.
• Standing – standing for extended periods may be required.
• Walking – walking on flat or uneven surfaces, up and down stairs and on grass or gravel will be required.
• Sitting – sitting at certain workstations or in powered industrial vehicles may be required.
• Climbing - may need to climb stairs and climb ladders.

Articulation

• Lifting/Carrying – lifting loads up to 50 pounds may be required, assisting in lifting heavy loads with others may be required.
• Reaching – the ability to extend arms fully is required.
• Grasping – the ability to close both hands to grasp small objects is required.
• Repetitive Movements – the ability to reach and grasp for extended period is required.

EDUCATION AND EXPERIENCE:

WORK ENVIRONMENT: The work environment described below represents the characteristics an employee will experience while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The job requires exposure to the following conditions:

• Heights – work at heights above 48 inches may require the wearing of additional safety equipment.
• Dust/Fumes – when required employees must be able to wear respiratory protective equipment and/or participate in medical exams as part of our respiratory protection program.
• Extreme Heat/Cold – most operational areas are not heated or cooled.
• Wind – must be able to operate outdoors.
• Rain/Snow – work surfaces may become slippery, appropriate work shoes are required.
• Uneven Terrain – employees may be required to walk on surfaces where materials are accumulated, appropriate work shoes are required.
• High Noise Levels -employees may be required to wear hearing protection and/or complete hearing examinations as part of our hearing conservation program.

EQUIPMENT REQUIREMENTS: The job requires documentation & demonstrated ability to operate the following equipment.

*The ability to complete additional on-site training will be required before these vehicles can be used at an SMI facility.