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Form of work
SalaryOverview:
IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.
Responsibilities: - Possess an innate Quality Assurance mindset with a breadth of analytical thinking skills and highly attentive to detail.
- Create and maintain test cases and able to adhere to process and protocol.
- Conduct testing using mobile devices and/or web applications to simulate end user interactions and workflows.
- As a senior analyst, provide technical guidance and mentorship to less experienced team members.
- Communicate quantitative and qualitative findings from test results to the team members.
- Ensure that the final product satisfies the product requirements and meet end-user expectations.
- Be embedded as an integral part of the promotion of software in a release pipeline.
- Spot areas for improvement to identify deficiencies and enhance efficiencies.
- Research the current market for similar products and compare results.
- Work to minimize risk by identifying, communicating, and escalating issues appropriately to their manager and project teams.
- Perform post implementation testing, smoke testing, patch testing, and supports as needed to help stabilize the application.
- Possess ability to think outside the box in a creative manner to identify edge case scenarios.
- Collaborate with specific SMEs from various teams to investigate, troubleshoot, and resolve issues.
- Function as an QA team member in an agile environment, which includes but not limited to story writing workshops, backlog refinement, planning, standups, all maintained through Jira.
- Investigate and breakdown technical issues, thoroughly, and support in troubleshooting, identifying, and addressing root causes.
- Document on a consistent basis for knowledge sharing and redundancy as a part of the definition of done.
- Engage with key stakeholders, internal and external to help foster and strengthen working relationships.
- Work with cross functional teams within the internal teams in North America and Europe.
- Bachelors in Computer Science or related field or equivalent work experience in Quality Assurance.
- Excellent problem solving and critical thinking skills.
- 6+ years of experience working as a Software Quality Assurance Analyst, Quality Assurance Engineer, Quality Engineer.
- Working experience or familiarity with Atlassian tools such as Jira and Confluence.
- Working experience or familiarity with Microsoft Office Tools such as Word, Excel, Project.
- Ability to provide test automation around mobile capabilities.
- Proficient in the ability to write and develop code and using test frameworks to adopt and drive automation.
- Has a fundamental understanding of software and release methodologies (SDLC).
- Ability to grasp complex and challenging domain knowledge and test case scenarios.
- Experience with testing mobile app devices is a plus.
