Quality Assurance Data Specialist

With guidance and supervision from the Regional QA Manager, this position supports the Quality Assurance organization and is responsible for the daily execution of all cannabis quality processes as assigned. The incumbent will work within company standards and the applicable state regulations. This role is responsible for ensuring that all data-driven Quality Assurance processes are planned for, executed, and maintained over time in a manner that facilitates good relationships with all adjacent departments. This position will be mostly computer based, with minimal work on the production floor outside of the occasional assistance with inventory reconciliation or assisting with third party compliance testing.

Duties and Responsibilities:

• Provide technical leadership and guidance to team members to ensure daily work, productivity, and quality goals are met.
• Ensure effective and appropriate communication with team members to increase team unity and operative flow.
• Ensure all required third party compliance testing is completed for each batch of product produced to ensure all batches meet or exceed state mandated requirements before being handed off to the packaging department.
• Support the Quality Management team to guide and train Quality department members on how to efficiently process incoming test results, ensuring any discrepancies are caught and reported to the appropriate parties, by either reaching out to the third party labs or bringing the issue to the Quality Management Team to address as a whole.
• Responsible for ensuring any issues caught during Quality Checks are addressed with the appropriate department leadership teams, politely and professionally coaching them on how to correct repeated mistakes to ensure continuous improvement in all processes.
• Oversee cleaning plans and verification procedures, providing the Quality Assurance team with a schedule for which areas need to be swabbed daily, weekly, monthly, spot checked, etc.
• Oversee and investigate product complaints that are reported to the Quality department, ensuring that all relevant 1st party product issues are logged for record keeping and tracking trends over time.
• Facilitating the work of the Quality department employees, as well as adjacent departments, by providing answers to questions, as well as providing them with the tools and resources they need to perform their tasks in a manner that promotes high quality end products.
• Develop and maintain lines of communication between QA and adjacent management teams to ensure that all parties are informed of test results, experiment data, audit findings, etc. in a timely manner.
• Recommend and/or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.
• Hands-on involvement in all Quality-based data concerns that arise during the shift, developing appropriate solutions and corrective actions/preventive measures for those issues to prevent reoccurance.
• Assist in training production staff on Quality expectations with all new procedures, protocols, and data logging sheets released by the Quality department.
• Coordinate investigation of quality issues with manufacturing and customer complaints.
• Drive continuous improvement of core data-based processes to ensure manufacturing quality is maintained while efficiency is optimized.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.
• All other duties as assigned by site management.

Qualifications:

• Education/Experience:
• High School required, plus 5 years related work experience or Associate's degree, plus three years related work experience.

• Experience having worked in a cannabis and/or manufacturing environment strongly preferred.
• Previous leadership experience in a related industry or work environment preferred.
• Experience working in a fast-paced production environment is preferred.
• Demonstrates ability to consistently meet productivity and performance requirements.
• Demonstrates high attention to detail.
• Demonstrates professional and respectful demeanor towards others. Demonstrates respectful verbal and written communication capability.
• 9+ months of current employment with LivWell/Pharmacann preferred
• Age: State law requires that applicants be 21 years old to work for a cultivation center
• Certifications: None

Working Conditions:

• Able to use a computer and/or hand tools while sitting or standing for extended periods of time.
• Able to move about a typical office, manufacturing and warehouse environment.
• Working in proper PPE at all times of scheduled shift to sustain GMP model certification.
• Consistent on-time attendance for all scheduled shifts. Prepared for over 40+ hour work weeks within this position, regularly.
• Occasional travel by conventional means, including aircraft, motor vehicle, within the region and to other locations as required.