Address
Form of workJob Description
What will you enjoy doing (duties/tasks)
- Assists the activities of the Quality Control function to ensure achievement of company and client Key Element objectives.
- Evaluates data obtained through RTCIS, SAP, DAS, and various other systems and drives improvements and/or corrections as needed
- Gathers data and develops presentations, delivers presentation to upper management and the customer describing the data and what it means
- Reviews data generated in support of the Quality Assurance program; prepares reports and summaries based on data
- Keeps up to date on overall activities of the DC, identifying problem areas and presenting data to support position.
- Prepares professional reports and correspondence
- Aides to ensure that quality system requirements are maintained
- Responsible for various reports including tracking and trending.
- Monitors DC transactions daily via SAP, RTCIS, and DAS to identify problems and drive resolution
- Uses RTCIS, SAP, DAS, CSS, GPDB and other required systems to systemically investigate Customer Complaints, Quality Incidents, Quality Alerts and other incidents
- Performs Hold and Release transactions
Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
