Quality Assurance Coach

JOB SUMMARY: The sole responsibility of a Quality Assurance Coach/Trainer is to ensure that high-quality, expanded learning programs are consistently delivered to our students through coaching and supporting Site Coordinators.  As a Quality Assurance Coach/Trainer, you will model professionalism and leadership for Site Coordinators, provide staff development training and follow-up coaching and support to ensure that they are best prepared to teach, help, inspire, and nurture our students.  The Quality Assurance Coach/Trainer is the program support to ensure that Site Coordinators are fully prepared to create quality expanded learning programs.  This allows each of our students to experience: 1) physical and emotional safety, 2) positive student-to-student and student-to-adult relationships, 3) engaging and relevant academic and enrichment activities, 4) growth in academic achievement, 5) and opportunities for youth leadership.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage non-exempt employees budgeted hourly schedule and responsibilities.
• Provides classroom training, supported with on-site and follow-up coaching to Site Coordinators to ensure the development of their skills and leadership to:
• • Implement a high-quality program incorporating THINK Together-selected curricula, behavioral standards, policies and procedures for ensuring quality content, student safety, and appropriate management practices.
  • Employ “Best Practices” in expanded learning programming consistently with fidelity.
  • Ensure the THINK Together four core agreements are implemented: 1) Be responsible 2) Be respectful, 3) Be safe and 4) Have fun.
  • Develop schedules and lesson plans for students.
  • Ensure that THINK Together curriculum is developed to support the common core standards, is being utilized by sites which will provide a well-rounded program designed to meet the core THINK Together mission.
  • Collaborate with school administrators, school staff, and parents on a regular basis regarding program activities and student needs.
  • Provide leadership for program staff, coaching, training, and performance assessments to ensure quality programming is delivered to our students.
  • Ensure delivery of quality components: homework assistance academic and enrichment learning opportunities.
  • Ensure that volunteers and community-based partners are well-integrated into the site’s program.
  • Ensures appropriate program supplies, materials, and access to special events by allocating site budgets effectively.
  • Develop program staff and student leadership skills by promoting their ability to host visitors and explain the program at any time.
  • Encourage an engaging environment that students, program staff, and volunteers want to be part of every day.
  • Ensures implementation of the safety plan at the site.
  • Implement other human resource policies and procedures.
  • Implement other plans or management requirements related to the site’s needs.

• Implement effective coaching strategies by:
  • Working on site with Site Coordinators to strengthen THINK expanded learning programs
  • Ensuring that staff members are recruited trained and assigned in order to strengthen the effectiveness of the program for students.
  • Capturing “teachable moments” with Site Coordinators empowering them to refine of program elements.
• Models professional behavior by:
  • Participating fully in their own professional development and training in all aspects of expanded learning programming and coaching strategies to ensure a cycle of continuous growth.
  • Attending QAC/T meetings and other meetings and trainings as requested.
  • Supervising, training and developing subordinates in line with the objectives, policies and procedures of the organization.
  • Completing supervisory responsibilities in a timely and thorough manner.
  • Maintaining highest degree of confidentiality in student, staff and management matters.

PROFESSIONAL QUALIFICATIONS:

• Bachelor's degree in education or related field required for school-based programs; additional course work or master’s degree is desirable.
• At least 2-4 years in leadership or staff development position; leadership experience in recreation or educational field desirable
• Ability to support Site Coordinators as they work cooperatively and collaboratively with school administration, staff, public officials, private sector officials, parents and community leaders
• Ability to identify and implement effective teaching strategies appropriate for students
• Ability to communicate effectively and demonstrate sensitivity to target audience
• Ability to speak and write Standard English appropriate in a public-school setting
• Excellent communication, time management and organizational skills
• Public speaking skills