Quality Associate

Established in 1980, Sports Research is one of the largest privately held Health and Wellness dietary supplement brands in the United States. We are holding and distribution of CPG (consumer packaged goods).

As a family owned and operated leader in the industry Sports Research is continuing to grow and thrive!

We have a brand new role for a 21 CFR part 111, current Good Manufacturing Practice (cGMP) experienced, full-time, Quality Associate for our warehouse. This role is responsible for finished products received in the warehouse and ensuring FDA regulations and procedures are met.

Essential Duties and Responsibilities:

• Follow the FDA regulations and procedures for warehousing and distribution of dietary supplements specifically:
• Subpart G – Components, Packaging, and Label Control
• Subpart L – Packaging and Labeling Control System
• Subpart M – Holding and Distributing
• Subpart N – Returns
• Communicate efficiently and effectively to the appropriate Quality Team member(s) all complaints received that involve contract manufacturer’s defects.
• Review receiving records from warehouse personnel and accurately verify and record all incoming finished goods as per SOPs.
• Inspect incoming materials for damage. Photograph and record any damage on receiving paperwork.
• Identify any product defects, determine how to resolve the issue, and immediately report to the Quality Team and the Warehouse Management Team.
• Approve incoming materials by confirming specifications and/or conducting a visual inspection. Recommend product for release and/or and rejection.
• Works with Quality Control Associate on retain cage management, including destruction of expired products.
• Tags stored pallets with appropriate tags indicating active status of pallet and its contents.
• Communicate efficiently and effectively to the appropriate Quality Team member(s) all complaints received that involve contract manufacturer’s defects.
• Perform building and facility audits.
• Pull samples listed on test request forms and submit to third party labs to ensure testing is completed. They control of retains of all products controlled by Sports Research.
• Collaborates with Warehouse and Quality Team on product returns and deposition.
• Controls Material Destruction when disposition calls for it.
• Works cross departmentally with the warehouse team ensure a healthy and effective communication is upheld.
• Performs other Quality related duties as needed.

Qualifications & Required Skills:

• Minimum of 2+ years' experience in Quality Assurance or Quality Control in cosmetics, dietary supplements, pharmaceuticals, or food manufacturing.
• A passion for health, fitness and wellness is a plus.
• Overall understanding of dietary supplements/cosmetics, specifically 21 CFR part 111, current Good Manufacturing Practice (GMP) in manufacturing, packaging, labeling, or holding & distributing operations for dietary supplements.
• Experience with ISO Certified Laboratories and using Standard Operating Procedures (SOP's) preferred.
• Knowledge of cGMP regulations and industry standard guidelines for electronic records (21 CFR Part 111). Education courses can be provided if needed.
• Proficient with Google Drive
• Formatting documents is a plus.
• Monday.com and Zendesk experience is a plus.
• Ability to maintain confidentiality and work with sensitive documents.
• Interpersonal skills – ability to interact well with colleagues at all levels.
• Strong organizational skills.
• Adapts to changing priorities effectively.
• Ability to collaborate or work independently depending on assignment.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects at one time.
• Excellent verbal and written communication skills.
• Deep attention to detail
• Bilingual in English/Spanish is a plus.
• A doer personality.

Physical Requirements:

• Work involves sitting, standing and walking most of the workday.
• Stairs are required only occasionally.
• Typing and applying pressure with the fingers and palm required.
• Expressing or exchanging ideas by means of the spoken and written word.
• Conveying detailed or important spoken instructions to customers, the public, and other workers accurately, clearly, and at times, quickly.
• The ability to hear, understand, and distinguish speech sounds in person and on a device such as a computer or telephone.
• Reading and writing in English
• Clarity of vision at approximately 20 inches or less (i.e., reading small print), including use of computers.
• Repetitive motion: Substantial repetitive movements (motions) of the wrists, hands, and/or fingers.
• Lift (up to 50 lbs.), carry, push, pull or otherwise move objects.
• Close visual acuity to perform an activity such as: Analyzing data and figures; transcribing; viewing a computer terminal; extensive reading, primarily on a computer monitor.
• Occasional travel, normally less than 10% of the time.

*Sports Research is an equal opportunity employer committed to providing a diverse environment

**For our Career Privacy Statement please visit https://www.sportsresearch.com/cpra-notice

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person
• Warehouse

Application Question(s):

• Is the posted salary range within your requirements?
• Have you been responsible for quality approval/release or rejection of incoming materials?

Experience:

• cGMP Quality: 2 years (Required)
• retains: 2 years (Required)

Work Location: In person