Qa Analyst (816220)

Job Description
- Provides comprehensive audits to ensure programs and services are implemented at the highest standards and clients receive the highest level of care 
- Conducts statistical data comparisons using MS Excel 
- Develops quality improvement processes by reviewing clinical assessment activities and administrative systems
- Records, compiles, and analyzes performance and compliance information to ensure quality
- Reviews clinical assessment operational procedures and processes; makes recommendations for improvement
- Comprehensive understanding of Quality Case Note Documentation and Standard Practices
- Evaluates internal reports related to clinical assessment processes and outcomes and provide all required monitoring documents to the manager for approval and, as required, submission
- Develops and implements continuous quality improvement processes
- Reviews customer survey data and provides management with recommendations for improvement, if needed
- Communicates effectively with program management using good judgment and diplomacy
- Clearly articulates and documents that staff are performing timely and accurate services according to operational procedures and processes
- Provides audit reports to manger and keeps management informed as to the status of program quality matters, including performance
- Other duties as assigned