Technical Support jobs in Massachusetts

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IT TECHNICAL SUPPORT

This role will perform the day-to-day front of house onsite IT activities so that Customer Experience, Service Excellence & Design and Site IT Technical Team objectives are met. This includes tasks such as incident and/or demand m...

CompanyAstrazeneca
AddressBoston, MA
CategoryInformation Technology
Date Posted a week ago See detail

IT Technical Support

Astrazeneca

Boston, MA

This role will perform the day-to-day front of house onsite IT activities so that Customer Experience, Service Excellence & Design and Site IT Technical Team objectives are met. This includes tasks such as incident and/or demand m...

HCM Analyst and Technical Support Expert

Ultimate Kronos Group

Lowell, MA

We strive to create a culture of belonging and an employee experience that empowers our people both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimb...

Technical Support Representative, NoveList

Ebsco Information Services

Remote - Massachusetts, United States

Address setup and support needs for NoveList products via email, chat, and phone with an emphasis on excellent customer service.. Provide technical information support for sales, marketing, and product management. Contribute to in...

QA Software Engineer, Technical Support

Qt Group

Boston, MA

Process support requests from prospects and customers who are developers using our QA tools. Provide Technical Support via email and, in some cases, virtual meetings. Reproduce, troubleshoot, and resolve issues related to QA tools...

Technical Support Representative

Axis Communications

Chelmsford, MA

$45,000 a year

$45,000 annually (English only role) $47,250 annually (Bilingual - English with Spanish/Portuguese/French) 11:30 a.m. to 8:00 p.m. shift, and Spanish language is always a plus! Answer inbound customer inquiries via telephone, chat...

Senior Technical Support Specialist, Revit (Enterprise)

Autodesk

Boston, MA

$65,100 - $112,310 a year

Respond to diverse support requests across multiple channels, adhering to established processes Document support interactions in our company-wide case management system Escalate unresolved issues to senior staff as needed Research...

Technical Support Analyst

Biofourmis

Needham, MA

$26 - $30 an hour

Provide exceptional service to users. Handle user inquiries via multiple channels (emails, phone calls, Slack, and MS Teams) in a timely, polite, and professional manner. Assist users with onboarding onto the Biofourmis platform a...

Field Technical Support Consultant I

Sophus Info

Burlington, MA

$22 - $24 an hour

Strong mechanical aptitude, working with tools and various alignment apparatus. Alignment with customers business needs while maintaining contractual commitments. Ability to logically and systemically technically/mechanically tro...

Technical Support Engineer

Mobile Aspects

Boston, MA

$65,000 - $75,000 a year

Ensure high level of customer satisfaction by Maintaining SLAs (Service Level Agreements) as agreed with customers. Drive new project ideas and innovations based on customer feedback. Perform onsite troubleshooting and software a...

IT Support Technical Instructor (A+)

Per Scholas Inc.

Cambridge, MA

$70,000 - $75,000 a year

Deliver classroom training in a highly interactive style to prepare adult students for entry-level to mid-level careers in Information Technology. Provide daily instruction, assessment administration, attendance, one-on-one tutori...