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CUSTOMER SUPPORT ANALYST (TIER II)

Provide Tier IICustomer Support for complex cases triaged by Tier I or our Customer Success team Communicate (written & verbally) with customers and collaborate with internal teams on Tier I & III, Customer Success and Delivery M...

CompanyThentia
AddressOklahoma City, OK
CategoryInformation Technology
Date Posted 3 weeks ago See detail

Customer Support Analyst (Tier II)

Thentia

Oklahoma City, OK

Provide Tier IICustomer Support for complex cases triaged by Tier I or our Customer Success team Communicate (written & verbally) with customers and collaborate with internal teams on Tier I & III, Customer Success and Delivery M...

Desktop Support Analyst (2 days onsite/3 days remote)

Parasol Alliance

Kalispell, MT

Healthcare experience preferred; long-term healthcare support experience is a plus. At least 2 years of tier one support in an enterprise environment is required. Comfortable with multiple enterprise systems such as Active Directo...

Product Support Analyst I

Parallon

Brentwood, TN

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

EHR Support Analyst II -North Austin Med Center

Hca Healthcare

Austin, TX

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

AAR Support Analyst

Saic Motor

HONOLULU, HI

Support research conducted and the analysis performed including AAR documentation along with recommendations for countermeasures to reduce risks associated with any potential and identified threats to include Mission analysis; Tec...

Application Support Analyst – Global Team

Marriott

Juneau, AK

The Analyst resolves contact requests independently, escalates issues as needed to the appropriate Marriott business or iT units and Service Providers. It will also be known that telephone calls and computer screens will be record...

Application Support Analyst – Global Team

Marriott

Honolulu, HI

The Analyst resolves contact requests independently, escalates issues as needed to the appropriate Marriott business or iT units and Service Providers. It will also be known that telephone calls and computer screens will be record...

Application Support Analyst – Global Team

Marriott

Springfield, IL

The Analyst resolves contact requests independently, escalates issues as needed to the appropriate Marriott business or iT units and Service Providers. It will also be known that telephone calls and computer screens will be record...

Decision Support Analyst

Hca Healthcare

Fort Lauderdale, FL

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

Business Support Management - Analyst

York State Department Of Labor

New York, NY

Business Change Management (BCM). Assistant Management. Expense Management. Management of on/off boarding, transfers in/out of employees in the business. Provision technology, applications & market data. Project Management liaison...

Analyst II Vendor Support & Relations

Ahold Delhaize Usa

Sylvania, PA

Act as a primary point of contact for vendors, researching & resolving all inquiries and concerns. Facilitate communication between internal teams and vendors to ensure smooth collaboration. Regularly assess vendor performance and...

IT Systems Support Analyst

Xanterra Travel Collection

Eau Claire, WI

Responsible for day-to-day procedures related to the identification, prioritization, and resolution of end user requests, including the monitoring, tracking, and coordinating of service desk functions at Holiday Vacations Manage p...

Service Desk Support Analyst

Karl Storz Endoscopy - America

Los Angeles, CA

$22.88 - $35.53 per hour

Provide excellent customer service by ensuring that support services are delivered to meet business partner needs and expectations. Adhere to and promote Service Desk policies and procedures. . Work with business partners to colle...

FX E-Trading Support Analyst

Open Systems Technologies

Jersey City, NJ

Communicate on a weekly basis status of the clients and progress of the project to the trading, sales and eCommerce team, across the different locations. Qualifications: Bachelor or Master degree in a numerate subject (Engineering...

IT Service Desk Support Analyst

State Of California

Sacramento, CA

Close to major freeways, light rail, and transit stops. Enclosed bicycle parking. Close to downtown shopping and restaurants. Close to the Golden 1 Center and Sutter Health Park. INFORMATION TECHNOLOGY ASSOCIATE. Job Application P...

Institutional Research and Decision Support Analyst

Allegheny College

Meadville, PA

The ideal candidate has a flexible understanding of data and the processes of data maintenance (clean, store, analyze, visualize, e.g.). Handles internal and external reporting functions in collaboration with campus partners, incl...

USER SUPPORT ANALYST - 22001659

Myflorida

Tampa, FL

Other duties will include maintaining records of court property, administering the phone system, scheduling and streaming Zoom events, troubleshooting printers, scanners, and other peripherals, and supporting general administrativ...

Bilingual ( French/English) Sales Support Analyst

Pbs Systems

Daphne, AL

Provide excellent software support to our customers in the Sales module to our French and English-speaking customers. The Bilingual (French/English) Sales Support Analyst keeps users informed about their escalations/incidents sta...

Sr Product Analyst App Support EHR Exp Preferred

Hca Healthcare

Nashville, TN

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

IT Support Analyst

Penn Entertainment, Inc.

Youngstown, OH

Creates framework for property user profile interfaces as they relate to Company systems and networks. Analyzes hardware, software, and computer system functional specifications to determine property and business needs. Partners w...

Desktop Support Analyst, Chicago

Stantec

Chicago, IL

Configuration/reconfiguration of hardware, including workstations and printers including new office set up or acquisition work. Analyze and resolve end-user hardware, software and connectivity issues which could be more complex in...

Field IT Support Analyst (70% Travel)

Martin Brower

City Of Industry, CA

United States, California, City of Industry

Demonstrate consistent ability to own issue resolution from start to finish, including making business critical decisions that may affect the immediate abilities of groups of users or a distribution center's capabilities to contin...

Senior EHR Support Analyst - Houston

Hca Houston Healthcare

Sugar Land, TX

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

Treaty Underwriting Support Analyst

Pix11

New York, NY

Primary Responsibilities Assist in the planning, development and evaluation of underwriting functions to ensure efficient and effective implementation of best practices Support underwriting functions by providing data and analy...

Help Desk Support Analyst I

Park Place Technologies

Charlotte, NC

This position acts as a liaison between end-users, developers, IT, consultants and other organizations in the analysis, design, configuration, testing and maintenance of Service Management systems.What youll be doing: Provides c...

Help Desk Support Analyst I

Park Place Technologies

Atlanta, GA

This position acts as a liaison between end-users, developers, IT, consultants and other organizations in the analysis, design, configuration, testing and maintenance of Service Management systems.What youll be doing: Provides c...

Computer Support Analyst - Master Data

Valvoline Llc

Lexington, KY

Serve as the escalated point of contact for all new Service Center Manager, Area Manager, and Market Manager security access requests within the POS System and the SAP Analytics Cloud application. Managing data within the POS appl...

IT Service Desk Support Analyst

Zoom Tan

Naples, FL

This position will work closely with end-users by providing problem resolution of their technology-related issues. You'll work in a rapidly growing company with exciting and aggressive advancement opportunities. Employees are offe...

Service Desk Support Analyst

Frontline Managed Services

Saint Louis, MO

You will also need to have strong problem-solving skills and be able to think on your feet.As a member of the Service Desk Team, you will be the first point of contact for clients experiencing technical issues. You will use a vari...

NCDIT - Service Support Analyst- Expert

Software Technology Inc

Raleigh, NC

Service Desk Technician II s provide consultation, elevated support, and/or advanced instruction to users of hardware, software, operating systems, telephony, unified communications, mainframe, identity management, networking, and...