Service Desk Specialist jobs in Massachusetts

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CUSTOMER SERVICE SPECIALIST

Identify reasons for a canceled sale and make recommendations as needed. Communicate effectively with homeowners to determine needs. Set follow up appointments via outbound calls. Meet or exceed appointment setting goals. Provide...

CompanyRenewal By Andersen | Esler Companies
AddressWorcester, MA
CategoryInformation Technology
Salary$75,000 a year
Job typeFull-time
Date Posted 2 days ago See detail

Customer Service Specialist

Renewal By Andersen | Esler Companies

Worcester, MA

$75,000 a year

Identify reasons for a canceled sale and make recommendations as needed. Communicate effectively with homeowners to determine needs. Set follow up appointments via outbound calls. Meet or exceed appointment setting goals. Provide...

Specialist IT Site Services New

Biospace

Devens, MA

We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. )Responsible for accurate inventory of all suppo...

Employee Services Specialist

Boston Childrens Hospital

Boston, MA

As the initial resource for inquiries, respond to questions relating to benefits, policies, HR programs, and employee record information. Provide exceptional and timely customer service in a fast-paced, complex organization, prima...

Loan Servicing Specialist

Usalliance Financial

Chelmsford, MA

Communicate effectively with other members of the Loan Servicing team and be a primary point of contact within the department to review and respond to member questions, system processing support, and back up for tasks within the d...

Customer Service Specialist (Big Y Express)

Big Y

South Hadley, MA

Operate a cash register, lottery, and scanner using correct scan or ring method. Maintain daily logs and status reports. Ability to operate equipment in location while following established best practices. Process customer transac...

Customer Service Specialist (Big Y Express)

Big Y Foods, Inc.

South Hadley, MA

Operate a cash register, lottery, and scanner using correct scan or ring method. Maintain daily logs and status reports. Ability to operate equipment in location while following established best practices. Process customer transac...

Member Services Specialist I

Usalliance Financial

Chelmsford, MA

Demonstrate a satisfactory knowledge of Credit Union products, services, policies and procedures, including promotions and special offers, during member and employee interactions. Assist existing and potential members by providing...

IT Service Desk Support Staff (2 Vacancies)

Middlesex Community College

Bedford, MA

User Support: Assist students, faculty, and staff with technical issues and requests. Provide essential support to resolve hardware, software, and network-related problems in person, via phone, or through the Service Desk ticketin...

Help Desk Specialist

Bravens

Boston, MA

The Help Desk Specialist will provide front-line technical support of desktop, laptop and mobile devices for Client Vance internal/external users. This position is also responsible for managing the Help Desk ticket system, which i...

Help Desk Specialist Part Time (2 days weekly)

Wellesley School District

Wellesley Hills, MA

Bachelor's degree preferred;. Minimum of 2 years demonstrated hardware and software problem-solving skills on multiple platforms;. Strong written and oral communications skills;. Excellent interpersonal skills with a willingness t...

Help Desk Specialist

Revision Energy

North Andover, MA

Field and incoming help requests from end users in a courteous manner, log all actions requests in helpdesk ticketing system. Perform helpdesk triage tickets to ensure issues are escalated, delegated, and resolved efficiently. Pro...

Store Customer Service Specialist

The Sherwin-Williams Company

Mansfield, MA

$19 - $19 Hourly

Ensure high levels of customer satisfaction through excellent sales service. Assist customers in person and over the phone by determining needs and presenting appropriate products and services. Build productive trust relationships...

Air Force Cloud1 Service Desk

Saic Motor

HANSCOM AFB, MA

Point of contact for Cloud One Service Now Tier 2 and 3 tickets for IL-4, IL-5, IL-6 (NIPRNet / SIPRNet) SAIC Coordinator / Account Creator POC for of SAAR C1FAMS/R4 process Support other Service Desk activities as needed Provide...

Loan Servicing Specialist

Quincy Credit Union

Quincy, MA

$45.8K - $58K a year

Onboard Mortgage Loans, Home Equity Line of Credit (HELOC), HELOANS, Consumer Loans, and Commercial Loans into the Core DNA System. Address loan maintenance, member inquiries, reports, and functions on a daily basis. Review critic...

Loan Servicing Specialist III

Walpole Co-Operative Bank

Walpole, MA

$56.9K - $72.1K a year

This role will include some hybrid flexibility following an initial training period.. Bachelors degree or equivalent 3 5 years of loan operations and servicing experience, or relative equivalent experience In-depth knowledge of...

Aviation Front Desk Customer Service Representative - Full Time

Atlantic Aviation

Worcester, MA

Provide customers with professional service and assistance. Making hotel and catering reservations for inbound and outbound aircraft. Processing customer purchases and fuel transactions. Work closely with line service personnel an...

Specialist IT Site Services

Biospace

Devens, MA

Youll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. We offer a wide variety of competitive benefits, services and programs that provide our e...

Virtual Court Service Center Support Specialist

Massachusetts Court System

Boston, MA

All CSC Support Specialists use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best addr...