Service Desk Analyst jobs in Woburn, MA

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IT SERVICE DESK SUPPORT STAFF (2 VACANCIES)

User Support: Assist students, faculty, and staff with technical issues and requests. Provide essential support to resolve hardware, software, and network-related problems in person, via phone, or through the Service Desk ticketin...

CompanyMiddlesex Community College
AddressBedford, MA
CategoryInformation Technology
Job typeFull Time
Date Posted 7 days ago See detail

IT Service Desk Support Staff (2 Vacancies)

Middlesex Community College

Bedford, MA

User Support: Assist students, faculty, and staff with technical issues and requests. Provide essential support to resolve hardware, software, and network-related problems in person, via phone, or through the Service Desk ticketin...

Air Force Cloud1 Service Desk

Saic Motor

HANSCOM AFB, MA

Point of contact for Cloud One Service Now Tier 2 and 3 tickets for IL-4, IL-5, IL-6 (NIPRNet / SIPRNet) SAIC Coordinator / Account Creator POC for of SAAR C1FAMS/R4 process Support other Service Desk activities as needed Provide...

Service Desk Customer Service

Wegmans Food Markets

Medford, MA

$18 an hour

Engage customers in friendly conversation while making eye contact and smiling Proactively offer additional assistance or services and thank the customer for shopping at Wegmans Properly bag items to ensure products arrive at thei...

IT Service Desk Manager

Vbb

Waltham, MA

$110,000 - $140,000 a year

Bachelors degree required. 8+ years of direct, technical experience required. 3+ years of people-leading experience required. Comprehensive knowledge of all aspects of IT solutions and services. Experience with leading and managi...

Client Services Analyst

Aspen Technology

Bedford, MA

$45.5K - $57.6K a year

Handling of a wide variety of technical support tasks, including desktop, laptop and tablet deployment, configuration, software installation, troubleshooting and hardware diagnosis, repair and maintenance. Customer-focused approac...

QUALITY ASSURANCE ANALYST II, Information Services & Technology, SIS Core Technical

Boston University

BOSTON, MA

Formulate comprehensive Test Strategy and Test Plan documents, outlining the overarching strategy and approach. Facilitating effective coordination of testing activities between functional and technical teams. Develop comprehensiv...

Senior Analyst, Price Desk

Iron Mountain

Boston, MA

We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.Are you...

IT Service Desk Team Lead

Bright Horizons Family Solutions

Newton, MA

$59K - $74.8K a year

Team Performance: Ensure calls are monitored and tickets are resolved or updated within SLAs Advanced Troubleshooting: Investigate and resolve escalated technical issues related to hardware, software, network connectivity, and app...

CLIENT TECHNOLOGY ANALYST II, Information Services & Technology, IT Help Center

Boston University

BOSTON, MA

Operating, maintaining, diagnosing and providing expert level support for a wide variety of areas on the Charles River and Fenway Campuses including: client/desktop systems administration mobile devices specialized database manage...

Senior Analyst, Engineering Services, (Senior Data Manager)

Raytheon

Andover, MA

Reading contracts for understanding of the deliverables Working in a PDM system to capture, manage, and track data deliverables and/or receivables Coordinating with cross-functional teams to obtain requested data Proofreading data...