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Service Desk Agent jobs in Illinois

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SERVICE DESK AGENT

Handle Tier 1 Service Desk escalations through tickets, chat, email, or phone. Follow up on outstanding requests and ensure timely resolution. Create accounts and configure hardware as part of on-boarding process. Support mobility...

CompanyContact Government Services, Llc
AddressRock Island, IL
CategoryInformation Technology
Salary$53.2K - $67.4K a year
Job typeFull-time
Date Posted a month ago See detail

Service Desk Agent

Contact Government Services, Llc

Rock Island, IL

$53.2K - $67.4K a year

Handle Tier 1 Service Desk escalations through tickets, chat, email, or phone. Follow up on outstanding requests and ensure timely resolution. Create accounts and configure hardware as part of on-boarding process. Support mobility...

a month ago seen See more...

Service Desk Agent

Computer Task Group, Inc

Chicago, IL

$17.00 - $19.50 an hour

Previous experience working with an EHR (Electronic Healthcare Record) systems preferred Previous experience working in a healthcare setting as either a medical assistant or central scheduler preferred Strong PC skills and can pro...

2 months ago seen See more...

Guest Service Agent/Front Desk Agent

Molly's Cupcakes

Skokie, IL

From $14 an hour

Job Type: Part-time or full time. Pay:$14.00 - hour Plus Tips. Experience:. retail or food service 1 year (Required). License: Food Handler (Preferred). Consider themselves a people-person. Are committed to exceptional guest servi...

3 weeks ago seen See more...

Customer Service Representative - State Farm Agent Team Member

Andrew Wright - State Farm Agent

Naperville, IL

Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer nee...

2 days ago seen See more...

Customer Service Representative - State Farm Agent Team Member

Armando Melendez - State Farm Agent

Chicago, IL

Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer nee...

2 days ago seen See more...

Customer Service Representative - State Farm Agent Team Member

Larry Laino - State Farm Agent

Saint Charles, IL

Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer nee...

2 days ago seen See more...

NOC Help Desk Agent - US Remote

Connection

Springfield, IL

Acts as next level resolution point from NOC Help Desk Agents, responding to requests for technical assistance, via phone, and electronically with ability to resolve more difficult Level 2 and 3 NOC issues using remote tools. Advi...

7 days ago seen See more...

Entry Level Service Desk Engineer

Orsini Specialty Pharmacy

Elk Grove Village, IL

Bachelors Degree in Information Technology, Computer Science, Management Information Systems, related field or equivalent experience. MCSE, ITIL and Cisco certifications preferred. Prior experience in the healthcare, pharmacy, or...

7 days ago seen See more...

NOC Help Desk Agent

Connection

Schaumburg, IL

Acts as next level resolution point from NOC Help Desk Agents, responding to requests for technical assistance, via phone, and electronically with ability to resolve more difficult Level 2 and 3 NOC issues using remote tools. Advi...

a week ago seen See more...

Guest Service Agent

Hyatt Regency Schaumburg, Chicago

Schaumburg, IL

$17 an hour

Bonus Eligible 401k. Health/Dental/Vision/Life Insurance. Career Advancement opportunity. Travel Discounts. Vacation/Well/Holiday Pay. Complementary shift meal. Previous experience in a similar customer service position is require...

2 weeks ago seen See more...

Front Desk Agent

Fairfield Inn Suites

Marion, IL

$15 an hour

We are deeply invested in our team and ready to IGNITE your career. Inclusive, Growing, Noteworthy, Innovative, Thoughtful, Empowering are the hallmarks of our companys culture.. Competitive pay & incentives. Training and develop...

2 weeks ago seen See more...

Front Desk Agent

Doubletree By Hilton

Arlington Heights, IL

From $16.75 an hour

401(k). Dental insurance. Employee discount. Flexible schedule. Food provided. Free parking. Health insurance. Health savings account. Life insurance. Paid time off. Vision insurance. Evening shift. Morning shift. Weekends as need...

2 weeks ago seen See more...

Manager, Service Desk

Cresco Labs

Chicago, IL

$88.1K - $111K a year

Responsible for managing day-to-day operations of the Service Desk team, overseeing support for Retail, HQ, and Operations facilities. Establish and enforce score-card metrics; monitor ticket documentation to identify common trend...

2 weeks ago seen See more...

Front Desk Agent - Hampton Inn & Suites

Petersen Hotels

Peoria, IL

$26K - $30K a year

Check in customers using computer programs and equipment and provide guests with directions to their room. Inform customers of all on-site amenities and any relevant information that is needed to use them. Handle and resolve guest...

2 weeks ago seen See more...

Quincy (UIN) Airport- Customer Service Agent

Southern Airways Corporation

Quincy, IL

$14 an hour

Ensuring FAA, Airline and airport regulations are followed Enforcing safety/security measures and protecting sensitive zones Creating and modifying reservations Checking in passengers; safely loading and unloading passengers Handl...

2 weeks ago seen See more...

Insurance Sales Agent - Customer Service

Freeway Insurance

Bradley, IL

Unlimited/Uncapped commission. Lucrative incentive sales plans, bonuses and sales contests. No Cold Calling- We have a high volume of inbound sales leads and walk in traffic. Comprehensive paid training and licensing with continuo...

2 weeks ago seen See more...

Insurance and Financial Services Position - State Farm Agent Team Member

Jessica Rhee - State Farm Agent

Chicago, IL

$41.7K - $52.8K a year

Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage...

2 weeks ago seen See more...

Financial Services Representative – State Farm Agent Team Member

Jill Willey - State Farm Agent

Berwyn, IL

$38,000 - $55,000 a year

Sales and Customer Acquisition: Engaging with potential customers to understand their insurance needs and recommending personalized insurance and financial products that suit their unique requirements. Lead Generation: Proactively...

2 weeks ago seen See more...

Customer Service Representative - State Farm Agent Team Member

Kevin Smith- State Farm Agent

Chicago, IL

$40,000 - $50,000 a year

Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals....

2 weeks ago seen See more...

Financial Services Representative – State Farm Agent Team Member

William Klinowski - State Farm Agent

Chicago, IL

$38,000 - $55,000 a year

State Farm Insurance Agent Chicago IL. State Farm Insurance Experience since 1988. Bundle Car Insurance and Home Insurance. Cook County Insurance Transfers. St. Norbert College Graduate. Offering Car Insurance Quotes. Crystal Exce...

2 weeks ago seen See more...

Front Desk Agent

Hampton Inn By Hilton Dekalb

DeKalb, IL

$14 an hour

Perform all check-in and check-out tasks. Manage online and phone reservations. Inform customers about payment methods and verify their credit card data. Register guests collecting necessary information (like contact details and e...

3 weeks ago seen See more...

Front Desk Agent-Holiday Inn Express & Suites

General Hotels Corporation

Edwardsville, IL

$27.7K - $35.1K a year

Previous customer service experience is required. Previous experience in a similar position or within a hotel preferred. Excellent communication skills both verbal and non-verbal. Guest service oriented demeanor is required. Candi...

3 weeks ago seen See more...

Front Desk Agent 3pm-11pm

Fairfield Champaign

Champaign, IL

$27.4K - $34.7K a year

High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer...

3 weeks ago seen See more...

Guest Service Agent

Westin Chicago Northwest

Itasca, IL

$29.6K - $37.5K a year

Highly competitive wages. An exceptional benefit plan for eligible associates & your family members. 401K matching program for eligible associates. Flexible scheduling to allow you to focus on what is important to you. Discounts w...

3 weeks ago seen See more...

Guest Services Agent

Lemeridien Chicago - Oakbrook Center

Oak Brook, IL

$17 an hour

Perform all Front Office assigned functions to prepare and execute the ideal experience to guests. Anticipate guests needs and respond promptly and acknowledge all guests, however busy and regardless of time of day. Responsible f...

3 weeks ago seen See more...

Guest Service Agent

Extended Stay America

Des Plaines, IL

$26K - $31.4K a year

Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. Management system. Assists guests at all times; responds to guest requests with diligent follow through. Job functions include e...

3 weeks ago seen See more...

Night Auditor Front Desk Agent-Chicago Getaway Hostel

Spearhead Hospitality, Llc

Chicago, IL

$18 - $20 an hour

Welcoming guests and offering luggage support as/if necessary. Provide sufficient guest registration, check out and telephone service. Acting as the "local expert" for Concierge-related inquiries and requests. Booking guests servi...

3 weeks ago seen See more...

Front Desk Agent

Courtyard Midway

Bedford Park, IL

$27.9K - $35.4K a year

High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer...

3 weeks ago seen See more...

Financial Services Assistant – State Farm Agent Team Member

Josh Brown - State Farm Agent

Glenview, IL

$45,000 - $65,000 a year

Sales and Customer Acquisition: Engaging with potential customers to understand their insurance needs and providing personalized insurance solutions that align with their unique requirements. Lead Generation: Proactively seeking o...

2 weeks ago seen See more...

Sales / Customer Service / Front Desk Coordinator – Part-Time, Chicago, IL

The Joint Chiropractic

Chicago, IL

$17 an hour

Competitive hourly pay. Bonus and commission potential. Engagingly sell memberships and process transactions using our point-of-sale software. Warmly greet patients and assist with necessary paperwork. Educate patients about our w...

2 weeks ago seen See more...

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