Senior Customer Support jobs in New York, NY
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SENIOR CUSTOMER BUSINESS ANALYST, CUSTOMER CONNECTIONS
Use data to gather insights, identify patterns, and make recommendations to improve business processes. Conduct complex billing analysis related to major account escalations including summary bills - occasionally assisting with cu...
| Company | National Grid |
|---|---|
| Address | New York, NY |
| Category | Information Technology |
| Date Posted | 2 days ago See detail |
Senior Customer Business Analyst, Customer Connections
National Grid
New York, NY
Use data to gather insights, identify patterns, and make recommendations to improve business processes. Conduct complex billing analysis related to major account escalations including summary bills - occasionally assisting with cu...
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Customer Tech - Salesforce Senior Manager - Tech Consulting - Open Location
York State Department Of Labor
New York, NY
Developing cohesive, compelling strategic visions for our clients that guide their overall business plans. Communicating strategic visions to our clients, and help them and their business development teams socialize the strategy t...
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Senior Manager, Custom Data Analytics Engineer
York State Department Of Labor
New York, NY
Develop and deploy BI and analytics solutions to extract actionable insights from data. Design and implement architectures for data collection, storage, and analysis. Design and implement advanced analytics solutions, such as pred...
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Senior Customer Service Representative- Part Time
Apple Bank For Savings
New York, NY
$27.03 - $33.75 an hour
Fulfill customer needs by resolving service-related issues efficiently; provide an excellent customer experience during all interactions. Meet customer expectations in terms of accuracy and timeliness in a professional manner. Est...
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Senior Customer Success Manager
Epidemic Sound
New York, NY
Develop trust and foster relationships with a portfolio of large clients by delivering an exceptional customer experience and defining measurable mutual success plans with clear outcomes and deliverables. Identify, drive and close...
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IT Specialist (Customer Support)
National Park Service
New York, NY
Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a "surplus" or "displaced" employee. Internal to an agencyCurrent federal employees of this agency. Land & base managementCertain current or former t...
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Customer Support Specialist - New York City, United States - beBee Professionals
Bebee Professionals
New York, NY
Provide users with timely and empathetic support through email, chat, and social media by addressing inquiries and resolving issues. Work with the product team to report user feedback and suggest improvements for better user exper...
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Customer Support Associate
Ash
New York, NY
Manage support inboxes. Open and close inbound tickets daily. Investigate and triage inquiries. Determine proper course of action and assign or escalate to team members as needed. Keep internal ticketing system tickets organized a...
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Customer Support Specialist
Yehuda Diamond Co.
New York, NY
$50,000 - $60,000 a year
Remotely train customers how to operate the product via zoom meeting or phone calls. Prompt support troubleshooting requests. Provide accurate consultation to help users read test results. Customer onsite support. Ensure customer...
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Senior, Customer Versioning
Macy’s
New York, NY
$102,960 - $171,600 a year
Build Customer Versioning strategy, approaches, and implementation from key customer segmentations to connect and map into customer messaging boards for all Macys campaigns across promotional and lifecycle omnichannel communicati...
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Senior Family Support Advocate
York State Department Of Labor
New York, NY
Conduct intake for low-income individuals and families by assessing motivation and participation readiness for the 3 gen program . Refer clients to the Resource Center program for assistance with applying for benefits from local,...
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Senior, Consumer Insights - Customer Experience
Macy’s
New York, NY
$102,960 - $171,600 a year
Lead strategic customer research, utilizing CX Feedback, NPD market share data, or primary research. Own CX measurement and provide strategic support for large-scale and cross-domain initiatives. This involves leveraging data and...
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Senior Lead Customer Experience Consultant
York State Department Of Labor
New York, NY
Passionate about Customer Experience; a CX thought leader that can help drive customer centricity into everything we do. Adept at developing relationships, navigating large organizations, and gaining stakeholder buy-in. Comfortabl...
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Senior Software Engineer, Customer Data Platform (Mailchimp)
Intuit
New York, NY
Join the Customer Data Platform (CDP) group as a Senior Backend Software Engineer developing the core of customers insights for analytics, reports, GenAI and much more.If you love having stretch goals, real world challenges, and m...
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Customer Credit Senior Representative
Wells Fargo
New York, NY
Deliver results that align with Commercial Banking and Commercial Banking line of business priorities and that satisfy Commercial Banking stakeholders and Wells Fargos risk management priorities and commitments. Use their financi...
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Senior Director, Technical Support
Aspca
New York, NY
$169,000 - $181,000 a year
Provide strategic leadership and vision for the IT help desk department Monitor and manage a team of IT professionals, ensuring they have the tools and training needed to excel Foster a collaborative and customer-centric approach...
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Senior Manager, Project Management - Enterprise Data Customer Success
Capital One
New York, NY
Elevate and champion Enterprise Data customer support agenda. Develop sustainable feedback loops to address customer challenges. Provide differentiated support experiences for key moments. Display strong consulting and collaborati...
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Senior Program Manager - Engineering, Supporting Platform (Remote)
Pix11
New York, NY
Partnering and direct facilitation with teams at all levels; from in the weeds with developers on projects to summations at the executive level. . Demonstrates the ability to learn and communicate technical context and align it w...
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ISG Specialist Business Support Senior Analyst
Bank Of America
New York, NY
The role will help support the teams data infrastructure maintenance and ongoing development, as well as support reporting routines across the teams. The role will also help support various business enablement and governance func...
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Senior Manager, Customer Go To Market and Segmentation
Macy’s
New York, NY
$102,960 - $171,600 a year
Design customer segmentation and audience strategy, creating customer segmentation mapping and matrix against actionable customer campaign channels and vehicles. Drive customer and data-centric strategies to create key Go To Marke...
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Senior Manager, Customer Marketing
Dashlane
New York, NY
$130,000 - $152,000 a year
Develop and execute a broader Customer Marketing strategy and roadmap. Create, manage, and optimize customer outreach (email, in-product notifications, etc.) that delivers relevant and personalized content to different segments of...
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Senior Direct Support Professional
Community Options New York
Brooklyn, NY
$19 an hour
Provide direct care to individuals with intellectual and developmental disabilities tailored to their Individual Support Plan (ISP)/Person Centered Plan (PCP). Assist with training team members to support programmatic initiatives,...
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