Senior Customer Support jobs
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CUSTOMER SUPPORT SPECIALIST
Someone who is a customer service trail blazer. Someone who loves learning and explaining complex systems. Someone who loves a variety of situations and making peoples lives easier. Required: 2 years experience in a contact cente...
| Company | Enumerate |
|---|---|
| Address | Athens, GA |
| Category | Information Technology |
| Job type | Full-Time |
| Date Posted | just now See detail |
Customer Support Specialist New
Enumerate
Athens, GA
Someone who is a customer service trail blazer. Someone who loves learning and explaining complex systems. Someone who loves a variety of situations and making peoples lives easier. Required: 2 years experience in a contact cente...
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Customer Support Engineer New
Firemon
United States
Manage multiple tickets and prioritize ticket responses based on urgency.. Demonstrate strong critical thinking, and self-driven research skills utilizing FireMon and external resources during the lifecycle of the ticket.. Contrib...
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Senior Customer Support Manager
Duolingo
Pittsburgh, PA
Develop and implement Customer Support strategies to improve user satisfaction and drive adoption of the Duolingo English Test. Oversee the Customer Support function, managing budget and communications related to Customer Support...
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Senior Customer Support Specialist - Miami
Uber
Miami, FL
$22.75 an hour
Provide high-quality front-facing Customer Support Ensure issues are resolved using procedures or are escalated promptly Facilitate driver sign-ups and communicate the value proposition of driving with Uber, which may include proa...
2 months ago seen See more...
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Senior Customer Support Specialist
Chs Inc
Inver Grove Heights, MN
$24.28 - $38.85 an hour
Provide total customer care to all inbound customer calls, updating account information and following all departmental policies and procedures with each call. Answer and resolve merchant inquiries regarding credit card balancing,...
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Customer Relationship Management (CRM) Senior Analyst New
Biospace
Lexington, MA
Responsible for the development, launch and continued improvement of the CRM Platform for respective business unit(s). Develops accurate, complete requirements, transforming these potentially complex business asks into value- ad...
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Customer Support Specialist I - Service Desk New
Health First
Rockledge, FL
Maintains a high level of compliance in assigned areas of responsibility, abides by established Health First Information Security policies and procedures. Follows the troubleshooting documentation for information systems support,...
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Customer Support Advocate New
Brightwheel
United States
Develop expertise in our platform and become a subject matter expert for our customers, keeping on top of updates in each release. Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and r...
4 hours ago seen See more...
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Customer Support Representative New
Vitu
Helena, MT
Respond to all customer's phone, email, and other forms of communication. Assist users with their on-line transactions. Assist customers with clarifying title corrections needed. Answer customer's questions related to DMV's Dealer...
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Customer Support Specialist New
Elevenlabs
Remote
Rapid Response: Quickly and effectively resolve Customer Support tickets, ensuring a seamless user experience and customer empathy.. Creative Problem-Solving: Challenge yourself by applying your technical expertise to troubleshoot...
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Senior Customer Consultant
Jushi Holdings Inc.
Santa Barbara, CA
Follow and uphold established protocols for sales and customer service to ensure customer satisfaction. Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge and strive to tr...
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Customer Support Agent (HCF)
Clipboard Health
Remote
Process customer contact and deliver prompt solutions through phone, chat, and email. Communicate and collaborate with different departments. Investigate, research, and resolve customer issues. Handle tough and dissatisfied custom...
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Senior Direct Support Professional New
Community Options New York
Brooklyn, NY
$19 an hour
Provide direct care to individuals with intellectual and developmental disabilities tailored to their Individual Support Plan (ISP)/Person Centered Plan (PCP). Assist with training team members to support programmatic initiatives,...
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Senior Manager, Marketing Customer Strategy New
Imperial Supplies Llc
Illinois, United States
Leads the development of marketing strategy for aligned customer objective and business go-to-market strategies across the mid-funnel. Collaborates with pod team on the broader development of the marketing plans across other chan...
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Senior Director, Customer Support
Restaurant365
United States
Motivate and lead teams to achieve quarterly company objectives and maintain world class gross retention. Drive Operational Efficiency initiatives leading to strong Gross Margin. Mentor and elevate managers in growing team to supp...
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Senior Director, Technical Support New
Aspca
New York, NY
$169,000 - $181,000 a year
Provide strategic leadership and vision for the IT help desk department Monitor and manage a team of IT professionals, ensuring they have the tools and training needed to excel Foster a collaborative and customer-centric approach...
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BPO Business Support Senior Analyst New
Ntt Data, Inc.
Lincoln, NE
3 years of demonstrated expertise in life insurance OR annuities; understanding of products and concepts.. 1 year of experiencecommunicating with insurance company home officesensuring a high level of client satisfaction.. 1 ye...
20 hours ago seen See more...
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Customer Care Senior Associate New
Ntt Data, Inc.
Plano, TX
2 years Social Media Analyst/Social Marketing experience. 2 years experience with Microsoft Office Suite. 1 year experience in consumer relations. 2 years experience in a business role that required multi-level stakeholders com...
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Senior Manager, Project Management - Enterprise Data Customer Success New
Capital One
New York, NY
Elevate and champion Enterprise Data customer support agenda. Develop sustainable feedback loops to address customer challenges. Provide differentiated support experiences for key moments. Display strong consulting and collaborati...
23 hours ago seen See more...
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Senior Manager - Support Sites & Tools Readiness, AppleCare
Support And Service
Elk Grove, CA
This position requires a strategic thinker with exceptional leadership skills and a proven track record driving the design, development, and operations of high quality business solutions. You should possess strong analytical, comm...
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Senior Manager - Support Sites & Tools Readiness, AppleCare
Support And Service
Sunnyvale, CA
This position requires a strategic thinker with exceptional leadership skills and a proven track record driving the design, development, and operations of high quality business solutions. You should possess strong analytical, comm...
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Customer Service - Donor Support Technician
Wdhn Jobs
Dothan, AL
Prepares the autopheresis machine for the pheresis process.. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.. Disconnects the donor when the process is complet...
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Senior Systems Analyst - Sustainment Barge Support
Tqi Solutions, Inc.
Norfolk, VA
Messing and Berthing Barge Monitoring, Assessment, and Sustainment. Conduct monthly barge walkthroughs at various maintenance availability locations. Conduct turnover inspections and Material Condition Assessment Processes (MCAP)...
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Senior Lead Customer Experience Program Manager
Lumen Technologies
Remote - United States
Manage and grow an Executive Sponsorship and Outreach Program for Lumen customers in the US.. Develop and evangelize framework and playbook for best-in-class executive engagement.. Define processes and execute a plan to automate s...
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Senior Manager of Customer Support
Continuum Applied Technology
San Diego, CA
Manage the day-to-day operations for a 15-person support team (tickets, workload, escalations etc.). Hands on approach to content and subject matter. Learning to quickly ramp-up to being a Component Control/Quantum Control product...
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Senior Director of Customer Support
Procurement Partners Llc
United States
$146K - $185K a year
Scale and manage our Customer Support team, offering mentorship and coaching to ensure service excellence. Define and oversee KPIs to evaluate the support team's performance and efficiency. Formulate and execute a Customer Support...
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Senior Team Lead, Customer Support - EUV Installation Leader
Asml
Phoenix, AZ
Manage the engineering teams that perform the installations. Drive the operational performance of the teams including: safety, execution quality, continuous improvement, team capabilities, cost, and team utilization. Responsible f...
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Senior Technology Manager, Retail Services and Sales & Customer Support
Rei
Seattle, WA
Lead a team of software engineers in the design, development, and delivery of high-quality software solutions. Set technical direction and goals for the team. Collaborate with architecture, business, infrastructure & operations te...
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Customer Support Team Leader(Global)
Clipboard Health
United States
Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%. Providing frequent coaching to agents based QA feedb...
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Manager, Customer Support
Verra Mobility
Mesa, AZ
Working in conjunction with the Business Improvement Manager to ensure regular review of Program Health metrics for all Clients to identify areas of concern or opportunities for optimization and report out to appropriate stakehold...
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