Senior Customer Analyst jobs

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SENIOR ANALYST - CUSTOMER EXPERIENCE & SUPPORT

Become the authority on our Customer Experience and unearth deep insights on the customer journey and our operations effectiveness.. Define the metrics teams use to evaluate their success, perform analysis to understand the impact...

CompanyUpwork
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted 2 days ago See detail

Senior Analyst - Customer Experience & Support

Upwork

United States

Become the authority on our Customer Experience and unearth deep insights on the customer journey and our operations effectiveness.. Define the metrics teams use to evaluate their success, perform analysis to understand the impact...

Business Process Analyst/Senior | Hybrid New

Allianz

Minneapolis, MN

Participate in change initiatives (projects) representing the Business Processes, rules, controls, and reports for area of expertise. Oversee the execution of Business Processes assuring accuracy of business rules, controls, Stand...

Senior Customer Business Analyst, Customer Connections

National Grid

New York, NY

Use data to gather insights, identify patterns, and make recommendations to improve business processes. Conduct complex billing analysis related to major account escalations including summary bills - occasionally assisting with cu...

Senior Customer Service Technician New

Cornerstone Staffing

Texas, United States

Maintaining excellent Customer Service. Troubleshooting over the phone with customers to determine a problem/solution. Maintaining the company's 7 business-day turn around goal for most repairs by quickly diagnosing equipment pro...

Senior Customer Service Representative - Shift New

Allied Universal®

Richardson, TX

$19 an hour

Coach, mentor, and guide Service Assurance Center Specialists; take on a leadership role in the absence of the Center Supervisor. Identify unscheduled shifts prior to shift start time and ensure that site management is notified. I...

Senior Analyst, VBC Contract Analytics New

Arcadiaio

Boston, MA

Ideating directly with third-party actuaries, Arcadias Chief Product and Technology Officer, and Chief Analytics Officer to build out a new Contract Analytics suite of reports and tools Contribute your own thought leadership and...

Senior Analyst - Global Payroll

Tanium

United States

Hands-on processing and serving as in-house SME of payroll and tax compliance for US (Hourly and Salary) and Canada. Review payroll output for accuracy, ensuring that all inputs have been correctly captured and processed. . Equit...

Senior Analyst - Vulnerability and Cyber Asset Management (Remote)

United Airlines

Chicago, IL

Support the entire vulnerability lifecycle, from discovery to assessment, reporting, remediation, and validation Work closely with infrastructure and application teams to advise and assist in remediation of vulnerabilities within...

Senior Analyst Internal Audit

Vail Resorts

Remote - United States

Leading risk-based assurance and advisory engagements across various areas of the business.. Leading IAs testing of internal controls over financial reporting to support managements Sarbanes-Oxley (SOX) compliance efforts (i.e....

Commercial Real Estate Senior Analyst

Marcus & Millichap

Dallas, TX

Develop go/no go recommendations for managers by analyzing new debt and equity transactions. Learn to and prepare executive summaries for offering memoranda. Develop pro-forma financials and cash flow models. Research and evalua...

Senior Analyst, Asset Management

Schulte Hospitality Group

Louisville, KY

$80,000 a year

Schulte Hospitality Group is an Equal Opportunity Employer.....

Senior Compensation Analyst New

Tql - Total Quality Logistics

Chicago, IL

$71,800 - $105,000 base salary + benefits package $5,000 sign-on bonus Paid relocation to Cincinnati, OH Opportunity to customize your career path with the best in-house HR Team Directly support the initiatives that continuously m...

Senior Benefits Analyst New

V2X

United States

Provide customer service support to employees and teams to enhance their understanding of the company's benefit offerings/package. . Responsible for creating and maintaining all benefit communication regarding new hire enrollments...

Business Support Analyst Senior - PHOENIX, United States - USAA New

Usaa

United States

Develops and maintains an understanding of overall complex business functions with indepth knowledge of specific areas/functions and related activities. Provides expertise in development of business goals and objectives to exploit...

Senior Knowledge Analyst - Boston, United States - Boston Consulting Group New

Boston Consulting Group

United States

Formulate relevant research and analytical approaches for state health policy. Maintain knowledge assets and tools based on client contexts. Communicate effectively with senior stakeholders. Collaborate in virtual group dynamics i...

Analyst – Customer Service New

L'oréal

Monmouth Junction, NJ

Manage order processing to ensure timely shipment of finished goods and accessories to our US and International affiliates. This includes shipment out of Charles Court IDC and direct shipments out of Asia.. Manage active communic...

Business Analyst, Senior - Regulatory Medi-Cal New

Blue Shield Of California

Oakland, CA

Conduct comprehensive reviews of operational documents, including policies and procedures, desk level procedures, processes, regulatory reports, and internal controls. Work with business units on remediations and enhancement of Me...

Senior Data Analyst - Content Indexing New

Bloomberg

Princeton, NJ

Use specialized software in order to build hierarchical rules that automatically classify Bloomberg and third-party news, as well as data from social media sites. Be curious about news and perform research in order to identify new...

Attack Surface Management Analyst, Senior New

Booz Allen Hamilton

Raleigh, NC

1+ years of experience in vulnerability management and Cybersecurity operations. 1+ years of experience in utilizing vulnerability management platforms, such as Qualys, Rapid7, or Tenable Nessus. Experience in handling databases,...

Senior Security Analyst New

Empower

Overland Park, KS

Provide finished threat analysis to develop Splunk ES Cloud SIEM platform and the overall detection use cases. When threats are identified, you will work closely with other areas of the security team to identify appropriate soluti...

Senior Security and Compliance Analyst, Supplier Trust New

Box

Remote - United States

Deliver third-party risk assessments of Box's vendors: assess controls, processes, and/or systems to identify risk, develop plans to mitigate against risks, and oversee the remediation plan to completion. Interact with vendors and...

Senior Business Analyst - Compliance New

Resultant

Indianapolis, IN

Own and manage the requirements process to ensure that business and functional requirements are understood and prioritized to drive meaningful outcomes. Analyze and understand regulatory requirements, identify potential challenges...

Analyst, Custom Compliance

Vf Corporation

Denver, CO

Engages with product acquisition (sourcing) and product development departments in the PLM process to evaluate Harmonized Tariff Classifications, duty rates, preference program qualifications and other applicable customs complianc...

Senior Financial Systems & Data Analyst

Cargurus

Cambridge, MA

Oversee the administration & maintenance of Adaptive Insights and the FP&A teams financial technology operations, processes, and related procedures.. Scope system upgrades and collaborate cross-functionally with Accounting and br...

Senior Data Analyst

Brightwheel

United States

Use quantitative data analysis across multiple data sources to provide insights to help business and product leaders understand critical business questions - including identifying and quantifying the key levers that impact the bu...

Senior Business Data Analyst

Intuit

Mountain View, CA

Come join the CRM Analytics team as a Senior Business Data Analyst.Are you passionate about making huge business impacts by leveraging data-driven insights? Come join Intuit where youll be empowered to do the best work of your li...

Senior Finance Analyst, Sales Reporting

Lumen Technologies

Remote - United States

Work directly with Global Sales Operations team on enforcing key sales recognition guidelines and provide support and analysis for any sales recognition issues. Review Customer contracts and process requests for sales recognition...

Senior Lead HR Process Analyst

Lumen Technologies

Remote - United States

Collaborate with HR leaders to identify areas for process improvement opportunities.. Conduct comprehensive process analyses to identify gaps, inefficiencies and bottlenecks to determine and prioritize the most impactful gaps and...

Senior Director, Analyst - Gen AI and Software Development (Remote - North America)

Gartner

United States

150,000 USD - 190,000 USD

Delivering digital products/services using a platform engineering approach.. Establishing strategy, practices, teams, and culture for platform engineering.. Driving innovation in digital products/services with generative AI tools....

Senior Director Analyst, Identity and Access Management - Remote North America

Gartner

United States

150,000 USD - 190,000 USD

You are a team player who values expert insights, bold ideas, and intellectual courage.. You are always learning and looking to discover what's next in security technology management.. You pursue personal excellence through team c...