Senior Contact Center jobs

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CONTACT CENTER REPRESENTATIVE

Responsible for answering incoming calls promptly and in a friendly and courteous manner. Leading with technology-based solutions and education to promote self-service. Processes member transactions with accuracy and efficiency. P...

CompanySeattle Credit Union
AddressSeattle, WA
CategoryInformation Technology
Job typeFull-Time
Date Posted just now See detail

Contact Center Representative New

Seattle Credit Union

Seattle, WA

Responsible for answering incoming calls promptly and in a friendly and courteous manner. Leading with technology-based solutions and education to promote self-service. Processes member transactions with accuracy and efficiency. P...

Global Contact Center Operational Excellence Lead New

Biospace

Cambridge, MA

Develop and execute the Contact Center Operational strategyacross all customer contact channels, including medical, commercial, clinical, and general inquiries, while ensuring consistency and efficiency in processes and practices...

Senior Contact Center Personnel

Extra Duty Solutions

Huntersville, NC

$18 - $20 an hour

Engaging with our scheduling software to schedule the requested security details. Engaging with police officers and police department command staff via email/phone: answering questions, problem solving, etc. Following-up with cust...

Senior Contact Center Banker

Fidelity Bank, Na

Wichita, KS

$35.6K - $45.1K a year

Providing outstanding customer service through Interactive Banking Machines (video teller machines) and our Call Center. Receiving incoming calls, video interactions, and online chats. Interacting with customers on camera and phon...

Senior Contact Center Representative

Amalgamated Bank Of Ny

New York, NY

$41,500 - $49,500 a year

Confer with customers by telephone in a pleasant, professional and efficient manner to provide information about Amalgamated Banks products or services Use effective skills to handle certain telephone standards such as call trans...

Certified Community Behavioral Health Center (CCBHC) Senior Technical Advisor (WMS2/DBHR) New

State Of Washington

Olympia, WA

United States, Washington, Thurston County – Olympia

Provide expert advice, consultation, and recommendations to executive management, legislators, and stakeholders on complex issues related to CCBHCs. Testify at legislative hearings, present research findings, and advocate for CCBH...

Senior Operations Contact Center Engineer

Koin

Tualatin, OR

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

Senior Operations Contact Center Engineer

Koin

Newberg, OR

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

Senior Operations Contact Center Engineer

Koin

Gresham, OR

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

contact center specialist.

Spherion

Temple, TX

$17.00 per hour

Perks and BenefitsStable schedule Monday - Friday 8AM-5PMPay rate of $17 per hour ... Opportunity for career growth.Temporary position with the opportunity to convert to permanentResponsibilities:Handle incoming calls professional...

Senior Manager Distribution Center Operations - Now Hiring

Ashley Furniture

Wisconsin, United States

Bachelors degree in business or related field or equivalent work experience, Required. 10 years in a distribution or manufacturing role, Required. Supervisory/Management Experience. Obtain Powered Industrial Vehicle license. Lean...

Senior Director Customer Care, Contact Center- Chat

Optimum

Long Island City, NY

ResponsibilitiesDay-to-day leadership responsibilities, including enhancing customer satisfaction by directing and steering dynamic teams to effectively resolve issues in coordination with internal and external stakeholders. #LI-G...

Customer Service Representative Senior (Utility Contact Center)

City Of Austin

Austin, TX

$25.40 - $30.10 an hour

Graduation from an accredited high school or equivalent, plus four (4) years experience in billing, credit counseling, and Customer Service. None. The City of Austin employment application is an official document; incomplete appli...

Customer Service Associate (Customer Contact Center - Remote Opportunity)

Nestl Health Science

New York, NY

High School Diploma or GED required; Bachelors degree preferred. 1+ years of Customer Service experience required. Current or prior professional Customer Service experience working within a call center or contact environment is h...

Manager, Bank Sales and Service Contact Center

Usaa

San Antonio, TX

Handle the daily operations and performance of a Bank Sales and Service Contact Center team. Deliver expert-level knowledge of Banking products and/or processes to include applicable laws, rules, and regulations. Resolve member is...

Contact Center Phone Banker (90 Days Onsite to Remote)

Regions Financial Corporation

Birmingham, AL

Help enrich our customer's lives by answering questions, solving problems, and providing solutions to ensure an effortless banking experience for our customers. Be the expert in a wide range of banking products and services. We us...

Contact Center Specialist I

Hope Bank

Gardena, CA

Answer calls from a soft phone for customers, internal associates and third party inquires. Provide solutions to problems or alternative solutions depending on client needs. Knowledgeable on deposit products. Assist with online/mo...

Contact Center Representative

Mindlance

Plano, TX

Company Description Title: Contact Center Rep IDuration: 2 Months Location: Plano, TX : Interacts with internal and external customers to provide information in response to inquiries about various services and to handle and resolv...

Data Analyst, Contact Center Analytics(Flex Home/Office)(Madison, WI)

American Family Mutual Insurance Company

Madison, WI

Develop actionable performance management reports for the Contact Center and back-office teams. Manage the monthly Contact Center incentive process as well as ongoing maintenance. Analyze Contact Center metric trends to uncover in...

Senior Cloud Software Engineer- .NET (Hybrid- Center Based)

Deloitte

Lorida, FL

Bachelors degree, preferably in Computer Sciences, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience 6-10 years experience developing enterprise applications with C#, Visual Basic a...

Senior Research Scientist Sarcoma Cancer Research Center Singer

Pix11

New York, NY

Ph. D. or equivalent in biological science. Proficiency in molecular and cell biology and one or more of the following areas:. Computational biology/NGS data analysis. Cancer biology. Genetically engineered mouse models. A strong...

Cloud Security Senior Consultant - Remote/Delivery Center Role

Deloitte

Dallas, TX

$102K - $130K a year

Responsible for deploying, configuring, and maintaining security baselines within the Azure and/or AWS cloud environment. Set up and manage access to cloud resources using accounts, users, and groups. He/she should be knowledgeabl...

Manager, Bank Sales and Service Contact Center

Usaa.

San Antonio, TX

Handle the daily operations and performance of a Bank Sales and Service Contact Center team. Deliver expert-level knowledge of Banking products and/or processes to include applicable laws, rules, and regulations. Resolve member is...

Contact Center Agent

Mvd Express

Albuquerque, NM

You display excellent verbal communication with customers and co-workers. You are an outgoing and friendly "people person". You have experience working with computers and technology. You are detail orientated and have multitasking...

Director, Client Care Contact Center - DPS (Debit Prepaid Services)

Visa

Austin, TX

* Develop and maintain department understanding of customers needs and strategies in order to set organizational direction and create opportunities to achieve Visa Inc.s objectives. * Establish unit goals, objectives, performanc...

Athletic Trainer Contact Center Rep

Uchealth

United States

Certified Athletic Trainer. Bachelor's degree. Certification by the Board of Certification for the Athletic Trainer (BOC). State licensure as an Athletic Trainer. Full medical, dental and vision coverage. Retirement plans to inclu...

VP - Contact Center Member Services - Chatsworth

Premier America Credit Union

Los Angeles, CA

Actively and consistently support all efforts to simplify and enhance member experience. Drive the consistent achievement of key performance indicators including service level, quality, revenue protection, productivity/efficiency,...

Contact Center Representative (Bilingual - Spanish / Preferred)

Seattle Credit Union

Seattle, WA

Responsible for answering incoming calls promptly and in a friendly and courteous manner. Leading with technology-based solutions and education to promote self-service. Processes member transactions with accuracy and efficiency. P...

Assistant Contact Center Manager - 1.0 FTE Days (08-HR)

Stanford Health Care

Newark, CA

Collaborates and assists Contact Center Manager to oversee daily operations and ensures adherence to established policies and procedures. Assists in the recruitment and selection process for new Contact Center staff, including con...

Senior Center Manager 1 (Bellefonte)

County Of Centre, Pa

Bellefonte, PA

Initiates, arranges, plans, and conducts educational and recreational programs at the Senior Center. Coordinates meal programs for the center and assures meals contain nutritional values. Manages public relations, transportation,...