Remote Service Desk Analyst jobs
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SERVICE DESK ANALYST/ ATLANTA, GA (ONSITE / REMOTE ),6 MONTHS CONTRACT
Monitor telephone system and take calls from Client users. Log all reported incidents, Fulfillment Requests (Service Requests) and attempt to resolve issues at 1st contact in accordance with established SLA's. Escalate incidents t...
| Company | Suncap Technology, Inc. |
|---|---|
| Address | Atlanta, GA |
| Category | Information Technology |
| Job type | Contractor |
| Date Posted | 3 weeks ago See detail |
Service Desk Analyst/ Atlanta, GA (Onsite / Remote ),6 Months Contract
Suncap Technology, Inc.
Atlanta, GA
Monitor telephone system and take calls from Client users. Log all reported incidents, Fulfillment Requests (Service Requests) and attempt to resolve issues at 1st contact in accordance with established SLA's. Escalate incidents t...
3 weeks ago seen See more...
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Sr. Director Analyst, Contact Center as a Service Technology (Remote-US)
Gartner
Remote - United States
Deliver high-quality actionable advice to an executive client audience through a variety of media. . Write evidence-based content that is clear and actionable. . Create and deliver presentations for webinars and other client-faci...
3 days ago seen See more...
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Service Desk Analyst
Keno Kozie Associates
Southfield, MI
We are looking for After Hours candidates (2nd Shift/Weekends). We offer Competitive Pay with Shift Differential during After Hour shifts. . In-office work expectation Weekdays, but hybrid work on Weekends. . Serve as the first po...
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Service Desk Analyst (Technical or Patient Support)
Unity
Albuquerque, NM
High School diploma or G.E.D. equivalent/and or experience. Previous experience in a Customer Service Environment Working knowledge of PC operations Excellent verbal and written communication skills. Able to multi-task using multi...
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Service Support Desk Analyst | REMOTE
Dignari
Remote
$49.1K - $62.2K a year
Provide technical help desk support to customers calling the Service Support Desk (i.e., Help Desk) to resolve problems or issues with the IDMS and/or EIWS, as well as troubleshoot connectivity and other user problems related to:....
2 months ago seen See more...
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Remote Service Desk Agent
Unisys Corporation
Philadelphia, PA
* Identify process efficiencies within the Service Centre and to take corrective action to implement change. * Ability to comprehend and uphold Unisys Policies and Procedures (including time reporting, attendance, etc)You will be...
2 weeks ago seen See more...
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Tier 1 Service Desk Analyst (Customer Experience Representative)
Jcs Solutions Llc
Springfield, VA
Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...
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Service Desk Analyst I
Inovalon
New York, NY
Provide telephone-based end user technical support for office and remote personnel to ensure prompt service restoration of various systems and applications;. Display superior customer service with every end user interaction, stron...
3 weeks ago seen See more...
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Service Desk Analyst
Ivision
Atlanta, GA
Service Desk AnalystTitleService Desk Analyst (Atlanta, GA - Managed Services)DescriptionThe Service Desk Analyst's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes activel...
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Service Desk Analyst
Metropolitan Nashville Airport Authority
Nashville, TN
Apply online. Interview. Offer. Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen, credit check, and breath alcohol test. Onboarding. Deferred compensation plans. Edu...
3 weeks ago seen See more...
Service Desk Analyst (SDA)
Gtsc-Talent Solutions
Arlington, VA
Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...
3 weeks ago seen See more...
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Service Desk Analyst
Pomeroy Technologies, Llc.
Omaha, NE
Be a key participant in user testing, implementing, document creation and communication for information technology department and the end-user.Provide after-hours support and perform any additional responsibilities as reque...
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Service Desk Analyst
Kubota
Gainesville, GA
Provide helpdesk support and resolve problems to the end users satisfaction. Monitor and respond quickly and effectively to requests received through the IT helpdesk. Monitor Service Desk for tickets assigned to the queue and pro...
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Service Desk Analyst I
Ps Logistics
Birmingham, AL
Supports users/user groups on most aspects of user reported problems including software and hardware in a multiplatform environment. Analyze, troubleshoot, diagnose, and repair hardware and software issues. Assist in user manageme...
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Service Desk Analyst
Juno Search Partners - Open Positions
Wayne, PA
Engage customer base through the detailed intake of calls into the Service Desk via multiple mediums (phone, email, walk up and self-service portal). Appropriately attempts to resolve immediately and where necessary escalate to th...
3 weeks ago seen See more...
Service Desk Analyst I (Information Technology - College of Medicine)
Florida State University
Tallahassee, FL
Responsible for troubleshooting computer hardware and software for solutions. Assists in analysis and development of procedures involving computing and network issues. Assists with the administration of network servers, including...
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Service Desk Support Analyst
Karl Storz Endoscopy - America
Los Angeles, CA
$22.88 - $35.53 per hour
Provide excellent customer service by ensuring that support services are delivered to meet business partner needs and expectations. Adhere to and promote Service Desk policies and procedures. . Work with business partners to colle...
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IT Service Desk Support Analyst
State Of California
Sacramento, CA
Close to major freeways, light rail, and transit stops. Enclosed bicycle parking. Close to downtown shopping and restaurants. Close to the Golden 1 Center and Sutter Health Park. INFORMATION TECHNOLOGY ASSOCIATE. Job Application P...
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Business Analyst Service Desk/Helpdesk Consultant
Mindteck
Trenton, NJ
4 year college degree or equivalent study required. Relevant work experience: 6 to 8 years. Experience as a Business Analyst - Required 5 years. Experience with customer service/end user support/help desk support - Required 5 year...
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Ivanti Service Desk Management Suite Analyst / Engineer
Rovust
Dallas, TX
The Candidate will work primarily self-driven but as part of a team under the direction of the ITSM manager.3. Success will be measured regarding the ability to configure, integrate, and optimize the Ivanti tool within the enterpr...
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Service Desk / Help Desk Analyst - Active Top Secret required
General Dynamics
Washington, DC
You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...
3 weeks ago seen See more...
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IT Service Desk Support Analyst
Zoom Tan
Naples, FL
This position will work closely with end-users by providing problem resolution of their technology-related issues. You'll work in a rapidly growing company with exciting and aggressive advancement opportunities. Employees are offe...
3 weeks ago seen See more...
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Service Desk Support Analyst
Frontline Managed Services
Saint Louis, MO
You will also need to have strong problem-solving skills and be able to think on your feet.As a member of the Service Desk Team, you will be the first point of contact for clients experiencing technical issues. You will use a vari...
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Service Desk Analyst - Mid (Hybrid)
Caci
Maryland, United States
Serve as first contact for users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing Demonstrate sound customer service and telephone etiquette in responding to customer calls or...
4 weeks ago seen See more...
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Service Desk Analyst
It Authorities Inc.
Remote
$19 - $23 an hour
Providing daily remote maintenance and repair, including but not limited to laptops, desktops, printers, and email. Documenting job-specific processes and new processes to assist in managing the customer's infrastructure and syste...
4 weeks ago seen See more...
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Service Desk Analyst II / IS - Service Desk / Full Time
Children's Hospital Los Angeles
Los Angeles, CA
$58.3K - $73.8K a year
Good problem solving, communication, results oriented, team oriented and customer service skills. Excellent analytical, written, and verbal communication skills are a must. Strong communication skills; must clearly be able to comm...
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Service Desk Analyst
Intellibee
Pontiac, MI
$51.6K - $65.4K a year
5+ years experience on a Level 1 / Level 2 Service Desk 3+ years experience in User Account Management (experience with OTKA a plus) 3+ years experience with M365 Product end user support Passionate about delivering the ultimat...
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Remote Service Desk Agent
Unisys
Harrisburg, PA
$35.7K - $45.3K a year
Ability to comprehend and uphold Unisys Policies and Procedures (including time reporting, attendance, etc)You will be successful in this role if you have: Typically requires: High School diploma (Associate's Degree, profession...
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Service Desk Analyst
Elegant Enterprise Wide Solutions, Inc
Pontiac, MI
$19.69 - $23.71 an hour
5+ years experience on a Level 1 / Level 2 Service Desk. 3+ years experience in User Account Management (experience with OTKA a plus). 3+ years experience with M365 Product end user support. Passionate about delivering the ulti...
4 weeks ago seen See more...
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