Product Support Engineer jobs in Illinois
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ASSOCIATE PRODUCT SUPPORT ENGINEER
Provide technical and functional expertise to customers through phone, chat, and ticket management. Manage customer inquiries within expected time frames, escalating only when necessary. Maintain professionalism and establish posi...
| Company | Workiva |
|---|---|
| Address | United States |
| Category | Information Technology |
| Job type | Full-time |
| Date Posted | 2 weeks ago See detail |
Associate Product Support Engineer
Workiva
United States
Provide technical and functional expertise to customers through phone, chat, and ticket management. Manage customer inquiries within expected time frames, escalating only when necessary. Maintain professionalism and establish posi...
2 weeks ago seen
Staff ML Engineer - New Products New
Mozilla
United States
Lead technical efforts to operationalize ML for a new product line that involves retrieval-augmented generation and workflow automation. Develop, and execute strategic, scalable approach to machine learning and generative AI that...
18 hours ago seen
Cloud Operations Engineer (AWS Production Support)
Cgi
Remote - Oregon, United States
Linux. Terraform....
a month ago seen See more...
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Quality Engineer - Production Support
American Honda Motor Co Inc
Ohio, United States
Analyse parts to the drawing and specifications to assure conformance. Assure problem containment of parts and completed body units. Authority to remove parts from CBU for investigation. Responsible for reviewing the previous shif...
2 months ago seen See more...
Senior Production Engineer
Synack
United States
Keep Our Systems Running: Understand how our systems and applications function, the limitations, and dependencies, allowing you to respond to and mitigate outages efficiently. Drive best practices and improvements through the RCA...
4 days ago seen
RPA Production Support Analyst
Intone Networks
Remote
RPA Production Support Specialist About the Role: Are you passionate about keeping processes running smoothly and efficiently? You'll also be involved in incident management, process implementation, and continuous improvement init...
4 days ago seen
Support Engineer II - ERP CA
Frontline Education
Remote - United States
Consult with clients on data integration needs, analyze system capabilities partnered with client specifications and design the solution to customize features accordingly. Major customizations work for clients such as submission...
6 days ago seen
Technical Support Engineer I - Productivity
Pax8
United States
Responds promptly and professionally to phone calls, web submissions, and emails from partners seeking Technical Support, and provides basic technical assistance. Educates partners on supported technologies, research and diagnose...
a week ago seen
DevOps Support Engineer
Octopus Deploy
United States
Help customers with any questions or problems they encounter via email, our support forum, community Slack and any other channels. Our customers are highly skilled DevOps Engineers, you won't be spending your time performing passw...
a week ago seen
Software Engineer II - Product Security
United States
Develop security frameworks and improve security related products like authorization and account security.. Deliver and review code that is well-documented, tested, and operable.. Work cross function to design scalable and secure...
4 days ago seen
Simulation Support Engineer
General Motors
Remote
Diversity InformationGeneral Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We encourage interested candidates to review the key r...
a week ago seen
Technical Support Engineer I- Email Security
Pax8
United States
Resolves most requests via phone/email and provides documentation on the fix. Advises partners on system configuration setup, interoperability, and compatibility. Creates knowledge base (KBs) materials relative to product-specific...
a week ago seen
Production Support - Part time
Adp
California, United States
Are you looking to grow your careerin an agile, dynamicenvironment with plenty of opportunities to progress? Do you want to continuously learnthrough ongoing training, development, and mentorship opportunities? Are you looking...
a week ago seen See more...
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Games Partner Support Engineer (L5)
Netflix
United States
You have professional experience working to support highly technical partners.. You enjoy diving deep into a problem alongside the partner, collecting relevant information not only on the problems the partner is experiencing, but...
2 weeks ago seen
Support Engineer Partnersupport - Oval, United States - Radiant Ventures
Radiant Ventures
United States
Best Place to Grow. Potential development. Flexible working models. Fitness & JobBike. Culinarium. Events & networking. As a technical customer and partner support, you provide assistance with questions about our company's standar...
2 weeks ago seen
Technical Product Support Representative - The Toro Company
The Toro Company
Minnesota, United States
Respond to distributor, dealer, mass merchant, or end customer technical and quality inquiries/issues/complaints from a variety of sources (phone, electronic case submissions, emails, etc.) and resolve these issues by involving an...
2 weeks ago seen See more...
- View all - jobs in Minnesota State
Specialist, Billing Company Product Support
Tebra
Remote
$40,000 - $51,000 a year
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels, specifically phone calls and tickets. A...
2 weeks ago seen
Manager - Product Support
Figma
United States
Help build and shape the future of our Product Support weekend support. Craft and create premium experiences for customer base with our Figma products and brand. Handle customer and executive escalations that arise during the week...
2 weeks ago seen
Product Engineer - Houston, United States - Spectrum Innovations
Spectrum Innovations
United States
Leading the associated CAD team. Responsible for maintaining collaboration between customers, suppliers, and manufacturers. Monitoring product designs and the product development process, including ensuring technical requirements...
2 weeks ago seen
Support Engineer - ERP
Frontline Education
Remote - United States
Consult with clients on data integration issues, analyze system capabilities and client implementation to identify and resolve gaps or defects. . Create/modify customized reports as needed for client specific use:Utilize SQL s...
3 weeks ago seen
Software Engineer II, Production Applications
Nuna
United States
Building performant, well-documented, scalable APIs that can answer the complex questions our users have about their data. Partnering with other engineers to solve complex business and engineering problems. Designing schemas in p...
3 weeks ago seen
Experienced Software Engineer - Product
Workos
United States
Inspire new ways to build and think about how we build our products. Scope projects and document decisions with a developer-focused in mind. Understand market needs and map decisions to strategy. Debug user issues and adapt produc...
3 weeks ago seen
L2 Support Engineer
Cyberhaven
United States
Provide well-thought out and reliable directions in technical and non-technical terms, to help customers solve reported issues and guide them on proper use of our platform.. Take ownership of customer issues, including initial tro...
4 weeks ago seen
Support Engineer - A&T
Frontline Education
Remote - United States
Apply problem definition methodology and techniques to help clients define the scope of software problems.. Understand and apply the administration, implementation and/or modification of Frontline Education software, particularl...
4 weeks ago seen
Technical Support Engineer 2
Mitchell International
Remote
$59,000 - $71,000 a year
Provides Technical Support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or ne...
4 weeks ago seen
Technical Operations & Insights Analyst - Product Support
Figma
United States
Build data pipelines that enable reliable, accurate, and timely data insights. Enable Product Support to capture customer, product, and team performance insights. Develop and maintain workforce capacity models to forecast staffing...
4 weeks ago seen
Security Support Engineer (ASA & FTD firewall)
Era Technology
North Carolina, United States
$79.3K - $100K a year
At present we are looking for a Security Support Engineer with below skills, experience level and capacity. Who have over 6 years of experience and possess the required skills and experience in ASA & FTD firewall. We are focusing...
a month ago seen See more...
- View all - jobs in North Carolina State
Senior Product Engineer (New Health Care Company)
Solventum
Minnesota, United States
$119,076 - $145,537 a year
Proven category leadership Exposure to attractive end-markets Innovation mindset driving improved patient outcomes Collaborative customer relationships Deep global regulatory experience Operational excellence and strong cash flow...
a month ago seen See more...
- View all - jobs in Minnesota State
Artiva Technical SQL Product Support Analyst
Overland Park Regional Medical Center
Overland Park, KS
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...
a month ago seen See more...
- View all - jobs in Overland Park, KS
Technical Support Engineer
Sciencelogic
United States
Designing and developing QA documentation (Test Cases/Test scenarios) from business and functional requirements.. Writing test cases for checking the populated data correctly into fact and dimension tables.. Performing regular sys...
a month ago seen See more...
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