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It Service Desk Tech jobs

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TECHNOLOGY OPERATIONS - IT SERVICE DESK SUPPORTING HOME LENDING

Support Customers daily utilizing Amelias Live Chat feature. Analyze and work Incident tickets to closure within the Service Now tool. Monitor applications, emails, Chats, queues for potential issues. Identify when urgent/critica...

CompanyJpmorgan Chase & Co
AddressColumbus, OH
CategoryInformation Technology
Job typeFull-time
Date Posted 2 months ago See detail

Technology Operations - IT Service Desk supporting Home Lending

Jpmorgan Chase & Co

Columbus, OH

Support Customers daily utilizing Amelias Live Chat feature. Analyze and work Incident tickets to closure within the Service Now tool. Monitor applications, emails, Chats, queues for potential issues. Identify when urgent/critica...

2 months ago seen See more...

IT Service Desk Technician, Level 1 - Community Credit Union

Your Smartsource

Santa Cruz, CA

The ideal candidate will have solid technical knowledge / experience and be able to communicate effectively, understand the problem and explain its solution succinctly. Qualifications: At least 3 years of IT-related experience in...

2 months ago seen See more...

IT Service Desk Officer

Dll

Wayne, PA

$56,263.45 - $84,395.17 a year

Call intake - Engage customer base through the intake of calls into the Service Desk and attempt to resolve these immediately and escalate the issue/problem to the proper tier 2 and 3 supporting departments when the restoration is...

2 months ago seen See more...

IT Service Desk Agent

Coforge

Charleston, WV

Up to $16 an hour

401(k). Dental insurance. Flexible spending account. Health insurance. Health savings account. Paid time off. Referral program. Vision insurance. 8 hour shift. Day shift. Evening shift. Monday to Friday. Night shift. Weekends as n...

2 months ago seen See more...

IT Service Desk Technician

Leidos

Remote

$28,600 - $51,700 a year

Provides phone support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors Serves as the initial point of contact for troubleshooting...

2 months ago seen See more...

IT Service Desk Technician

Turner Staffing Group

Winnemucca, NV

Works at the Help Desk receives Help Desk tickets and telephone calls focusing on answering computer user requests for assistance, problem solving with a goal of first call resolution, providing troubleshooting and resolving of so...

2 months ago seen See more...

IT Service Desk Analyst

Phelps Law

Des Moines, IA

Reporting to an IT Service Desk Manager, as a member of the IT Service Desk team, provide support to the Dotdash Meredith staff, including desktop support issues primarily on-site, and remotely as needed. Support may take place in...

2 months ago seen See more...

IT Service Desk Manager

Vbb

Waltham, MA

$110,000 - $140,000 a year

Bachelors degree required. 8+ years of direct, technical experience required. 3+ years of people-leading experience required. Comprehensive knowledge of all aspects of IT solutions and services. Experience with leading and managi...

2 months ago seen See more...

Manager, IT Service Desk | Denver, CO

Optiv

Denver, CO

$80,300 - $123,100 a year

This position will be hybrid and is required to be in-office up to 4 days per week. Manage the service desk team and evaluate performance Ensure customer service is timely and accurate on a daily basis Recruit, train, develop and...

2 months ago seen See more...

IT Service Desk Specialist

Russell Tobin

South Jordan, UT

While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a t...

2 months ago seen See more...

IT Service Desk - Client Success Specialist

Thinkhire Llc

Jacksonville, FL

This involves overseeing communication flows, ensuring timely and accurate responses, and fostering a positive and engaging environment for both team members and clients. Training Develop and maintain a comprehensive training ch...

2 months ago seen See more...

IT Service Desk Technician (#99, Honolulu)

Sullivan Family Of Companies

Honolulu, HI

From $40,000 a year

Answer end user telephone calls and emails in a prompt and professional manner. Accurately record incident information using the Service Desk ticketing system. Troubleshoot point-of-sale, application, hardware, telephone, and netw...

2 months ago seen See more...

Service Desk Representative | IT | Full Time | Metro Detroit

Henry Ford Health

Rochester, MI

High School Diploma or equivalent required. Some college, or 1-2 years of vocational technical training, or an Information Technology/Support industry certification. Associate's degree or higher (Information Technology, Informatio...

4 weeks ago seen See more...

IT Field Service Tech

University Of California San Francisco

San Francisco, CA

Minimum two years of experience in a desktop support or help desk position, supporting Windows and Macintosh computers in a complex networked environment and/or equivalent experience/training. Bachelors degree in Computer Science...

4 weeks ago seen See more...

Self-Help-Pirate Techs - Service Desk Technical Support

East Carolina University

Greenville, NC

Advertising Department:ITCS CLIENT ENGAGEMENT AND SUPPORTAcademic Term/Year:Spring 2024Position Title:Self-Help-Pirate Techs - Service Desk Technical SupportPosting Number:06137Position Number:06137Student Job Category:Student - S...

4 weeks ago seen See more...

IT Service Engineer/Consultant - [MSP Support Tech, B2B Sales]

Pinellas Computers

Clearwater, FL

Providing advice on available services and products to new/existing clients at their offices and businesses; by vehicle dispatch and remotely online. Creating relationships with potential new clients and instilling confidence in o...

a month ago seen See more...

Tech Sr. Manager, IT Service Management and Transformation

Macy’s

Georgia, United States

$148,300 - $247,500 a year

Develop and execute ITSM strategies, policies, and procedures to optimize service delivery and meet organizational goals, ensuring alignment with industry best practices and process to enhance operational efficiency and maximize R...

2 months ago seen See more...

IT Senior Service Desk Lead

Precise Systems

Crane, IN

Management of Service Desk tasking and staff. Supporting ticket management, assignment, and escalation from Tier 1-3 using a ticketing system. Maintaining professional relationship with all customers and clients in a very busy cal...

2 months ago seen See more...

IT Technician - Service Desk Level 1

Pathway Inc.

New Brockton, AL

21+. Prefer one year of experience in supporting and implementing networked computer systems in a business environment. Excellent Customer Service focus, communications skills via phone, email and in person. Ability to work alone...

2 months ago seen See more...

Lerner Solutions Level 2 IT MSP Service Desk Technician

Adda

New York, United States

$50,000 - $65,000 a year

Experience: 2+ years of previous experience in a Level 2 or equivalent IT support role. Technical Proficiency:Advanced troubleshooting skills for PCs, Macs, and mobile devices.Experience with hardware troubleshooting and the abili...

2 months ago seen See more...

MSP L1 Help Desk Support/Field Service - IT Technician

Consulting Company

Hauppauge, NY

$60,000 - $85,000 a year

401(k) matching. Bonus based on performance. Competitive salary. Free food & snacks. Health insurance. Opportunity for advancement. Paid time off. Training & development. Tuition assistance. Wellness resources. Diagnose and resolv...

2 months ago seen See more...

Student Worker - Technology Services - IT Warehouse Tech Assistant (NFWS)

Grand Canyon Education, Inc.

Phoenix, AZ

Assist full-time staff with IT equipment deployment and returns. Receive and asset tag incoming shipments (must be able to lift up to 50 lbs.). Computer imaging. Technology hardware/software troubleshooting. Work Service Desk Requ...

2 months ago seen See more...

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