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IT SERVICE DESK MANAGER

Manage the day-to-day Service Desk operations. Ensure all core services are operating within SLAs, to include external managed services providers. Direct supervision and performance management of Tier-1 and 2 Service Desk personne...

CompanySoutherncarlson, Inc.
AddressOmaha, NE
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

IT Service Desk Manager

Southerncarlson, Inc.

Omaha, NE

Manage the day-to-day Service Desk operations. Ensure all core services are operating within SLAs, to include external managed services providers. Direct supervision and performance management of Tier-1 and 2 Service Desk personne...

IT Service Desk Manager

Randa Corp

Dallas, TX

Manage and provide leadership in the day-to-day End User Computing/Service Desk operations and ensure SLAs are being met. Coaches and mentors System Administrators and Service Desk agents; assesses and records their performance to...

IT Service Desk Manager

Vbb

Indianapolis, IN

$110,000 - $140,000 a year

Bachelors degree required. 8+ years of direct, technical experience required. 3+ years of people-leading experience required. Comprehensive knowledge of all aspects of IT solutions and services. Experience with leading and managi...

IT Administrator Service Desk - Sunset Valley, United States - Infinity Enterprises

Infinity Enterprises

United States

Description Sunset Valley is currently seeking for a position at our Bremen location and surrounding areas. Join our success story and support our Managed IT Services team.At dbh, you have the opportunity to pursue your interests...

Sr. Manager, IT Service Desk

University Of Miami

Miami, FL

Leads a team of endpoint solutions engineers to design, implement, and support endpoint infrastructure across the organization.. Develops and implements endpoint security strategies, policies, and procedures to mitigate security r...

IT Service Manager: System Administration - Center, United States - SilverWorks

Silverworks

United States

You independently and goal-oriented administer the IT systems for basic services (client management, infrastructure, cloud services) including 2nd level support for the following areas: Outlook. M365 end user tools. Exchange maili...

Manager, IT Service Desk Technologies

Marriott

Atlanta, GA

NPosition Type ManagementJOB SUMMARYThe Manager of IT Service Desk Technologies is a key leadership role responsible for guiding the design, implementation, and ongoing enhancement of our organization's IT Service Management (ITSM...

IT Operations Service Manager - Inwood, United States - BlueWave Ventures

Bluewave Ventures

United States

Description On the spot to the new position.About Tele Columbus AGTele Columbus AG is one of the leading fiber network operators in Germany, reaching over three million households.Under the brand PUR, the company offers high-spee...

IT Service Level Manager (Mission Critical)

Caterpillar

Irving, TX

This position monitors Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) on a daily/weekly/monthly basis. Works with appropriate application teams, infrastructure teams and suppliers to understand service deliv...

IT Service Desk Analyst

Wis-Pak

Hattiesburg, MS

$57.1K - $72.3K a year

401(k) matching. Dental insurance. Health insurance. Life insurance. Paid time off. Vision insurance. 2 years. 3 years. Monday to Friday. High school or equivalent (Required). Help desk: 3 years (Required). IT support: 2 years (Re...

Cyber Case Management/Service Desk Agent

Peraton

Arlington, VA

Perform shift work supporting the Cybersecurity and Infrastructure Security Agency (CISA) 24x7 Operations Center. Execute the overarching process of ingesting, triaging, assigning, monitoring, and resolving cyber incidents impacti...

IT Service Desk Student Worker

Sam Houston State University

Huntsville, TX

Provide timely, consistent, and quality technical support for SHSU constituents experiencing technology issues and maintain accurate and thorough records of all interactions. Maintain confidentiality and security of data observed...

IT Service Desk Associate - Arlington, United States - Fisher Investments

Fisher Investments

United States

Provide support to computer and telecom incidents, desktop (hardware/software), third-party software/hardware applications, and home office configurations. Resolve complex PC and network problems. Advocate for the end-user and thi...

ServiceNow IT Service Management Developer, Hybrid

University Of Maryland Medical System

Columbia, MD

Work with both department and organizational stakeholders to research, analyze and implement enterprise-wide solutions/capabilities/enhancements to support the organizations business/mission goals and objectives. Create, maintain...

IT Service & Release Program Manager

Excelsior University

Albany, NY

Develop and implement IT service management strategies, policies, and procedures. Maintain the IT service catalog and associated SLAs. Manage IT service lifecycles, aligning with business goals. Continuously improve service delive...

IT Service Management Professional

Corelogic

Dallas, TX

Use and update knowledge management repositories (Atlassian's Confluence). Analyze simple to moderate issues and determine appropriate course of action. Escalate complex problems to team leaders and other executives. Aid in compli...

IT Service Management (ITSM) Systems Engineer

Saic Motor

CHANTILLY, VA

Must be a US Citizen Bachelors in a STEM field of study and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience. *Applicable work experiences may be cons...

IT Service Desk Technician

Elmet Technologies Llc

Euclid, OH

Building, deploying, and support of Windows workstations including laptops, desktops, and engineering workstations, as well as servers. Troubleshoot and resolve complex hardware and software issues related to desktops, laptops, pr...

Senior IT Service Management Engineer

Quartz Health Solutions

La Crosse, WI

Opportunity to build a world class Event Management solution at Quartz. Work on a world class platform - Service Now. Opportunity to work in-person or in a hybrid capacity. Starting salary based upon skills and experience: $91,100...

IT Service Desk Support Staff (2 Vacancies)

Middlesex Community College

Bedford, MA

User Support: Assist students, faculty, and staff with technical issues and requests. Provide essential support to resolve hardware, software, and network-related problems in person, via phone, or through the Service Desk ticketin...

Human Services Service Desk Manager

County Of Sonoma

Santa Rosa, CA

We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community.As the largest agency in Sonoma County government, our mission is to protect vulnerab...

Human Services Service Desk Manager

County Of Sonoma, Ca

Santa Rosa, CA

Planning, organizing, and directing the work of Service Desk support staff. Scheduling shift coverages and periodically reviewing staff work for quality and timely completion of assigned duties. Administering and managing the IT S...

Service Desk Manager

It Avalon

Las Vegas, NV

Lead and manage the Service Desk team, providing guidance, support, and fostering a positive work environment. Oversee day-to-day operations of the Service Desk, ensuring timely and effective resolution of technical issues. Develo...

IT Service Desk Technician - Tampa, United States - Penske Truck Leasing

Penske Truck Leasing

United States

At Penske we have a 50-plus year history of leading the transportation and supply-chain industry, delivering world-class and award-winning technology solutions and the key to our success is our people. Major Responsibilities: Pr...

IT Service Desk Technician - Now Hiring

Penske Logistics

Tampa, FL

At Penske we have a 50-plus year history of leading the transportation and supply-chain industry, delivering world-class and award-winning technology solutions and the key to our success is our people.We are experiencing rapid bus...

IT Service Desk Specialist II-Hybrid

University Of Maryland Medical System

Columbia, MD

Under general supervision of the Manager, IT Service Management and Customer Service, provide IT technical and UMMS specific service and support in a high volume and complex hospital shared services Service Desk. Interacts with st...

IT Service Desk Specialist III-Hybrid

University Of Maryland Medical System

Columbia, MD

Under limited supervision, provide customer service support, interacting with staff in a professional manner while providing excellent customer service as the highest priority responding to and resolving or escalating requests. Pr...

IT Service Desk Technician

Empire State University

New York, United States

Provide first-level technical support and assistance to end-users via phone, email, live chat, and our ticketing system. Deliver excellent customer service, ensuring a positive experience for all users. Troubleshoot and resolve ha...

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

IT Service Management (ITSM) Systems Engineer

Saic Motor

FORT BELVOIR, VA

Must be a US Citizen Bachelors in a STEM field of study and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience. *Applicable work experiences may be cons...