It Service Desk Manager jobs in Frisco, TX

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IT SERVICE LEVEL MANAGER (MISSION CRITICAL)

This position monitors Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) on a daily/weekly/monthly basis. Works with appropriate application teams, infrastructure teams and suppliers to understand service deliv...

CompanyCaterpillar
AddressIrving, TX
CategoryInformation Technology
Job typeRegular
Date Posted a week ago See detail

IT Service Level Manager (Mission Critical)

Caterpillar

Irving, TX

This position monitors Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) on a daily/weekly/monthly basis. Works with appropriate application teams, infrastructure teams and suppliers to understand service deliv...