It Service Desk Analyst jobs in Bethesda, MD

Dice Id: zolva001. Position Id: 8272940....

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

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You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

ITSMP (Mobility and Productivity Solutions) responsible for the IT Mobility and Services Centers as well as strategy, engineering, and support of iOS, Android, ChromeOS, and EMM platforms. ITSWP (Workplace Technology Solutions) re...

Active Secret Clearance. Minimum three years of IT Helpdesk experience. Possesses analytical and problem-solving skills for both technical and business-related matters. Strong communication skills. Knowledge of DoD/Navy program ma...

Set up new desktops, laptops, tablets, and smartphones; troubleshoot, repair, and upgrade existing workstations; and resolve software and hardware problems. Perform system administration duties to include setup of user accounts; c...