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Help Desk Technician jobs in Bethesda, MD

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IT HELP DESK TECHNICIAN

Provide quality desktop support to end users including support for hardware, software, printing and applications by following written procedures and applying past experiences to either walk the user through a solution and/or conne...

CompanyBww Law Group, Llc
AddressRockville, MD
CategoryInformation Technology
Salary$57.8K - $73.2K a year
Job typeFull-time
Date Posted a month ago See detail

IT Help Desk Technician

Bww Law Group, Llc

Rockville, MD

$57.8K - $73.2K a year

Provide quality desktop support to end users including support for hardware, software, printing and applications by following written procedures and applying past experiences to either walk the user through a solution and/or conne...

a month ago seen See more...

Help Desk Technician - Tier 1 Bench

Intellidyne Jobs For Veterans

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

6 days ago seen See more...

Help Desk Technician - Tier 1

Marathon Ts

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

6 days ago seen See more...

Help Desk Technician

Community It Innovators Inc

Washington, DC

$40.8K - $51.7K a year

Description:The Help Desk Technicians primary responsibility is to provide basic technical support to Community IT clients. The Help Desk Technician is a vital position for delivering a customer experience that is consistent with...

2 months ago seen See more...

IT Help Desk Technician Tier II

The Ford Agency

Washington, DC

$51.4K - $65.1K a year

Serve as an escalation support from Tier 1 Help Desk Thoroughly document support requests through ServiceNow Monitor incidents to identify trends, determine cause, and work with technical teams to find solutions Resolve service re...

2 months ago seen See more...

L2 Help Desk Technician

Jacobs Engineering Group Inc.

Washington, DC

$147,000 - $157,000 a year

Provide technical support to Data Engineers working in Foundry. Develop a deep understanding of Foundry applications, so they can leverage problem-solving skills to ensure user inquiries are resolved in an efficient and delightful...

2 months ago seen See more...

Help Desk Technician

Concept Solutions Llc

Washington, DC

$52.3K - $66.2K a year

Respond to requests for technical assistance in person, via phone, and electronically. Diagnose and resolve technical hardware and software issues. Research questions using available information resources. Advise user on appropria...

2 months ago seen See more...

Junior Help Desk Technician

Grant Leading Technology, Llc

Riverdale, MD

$50,000 - $60,000 a year

Provides Tier-1 and Tier 2 support for Finesse application related issues Triages user reported problems End-to-end coordination of Finesse ticket resolution Administers the Finesse application configuration Triages and resolves a...

a month ago seen See more...

Help Desk Technician

Nuaxis Innovations

Falls Church, VA

$47.7K - $60.4K a year

Assist customers with and resolve routine application questions. Assist customers with all versions of Microsoft Office Suite. Assist customers with Google mail, Calendar and Drive issues. Perform desktops and laptop set-up; re-im...

2 months ago seen See more...

Mid-level Help Desk Support Technician

Chenega Mios

Washington, DC

$61.3K - $77.6K a year

Perform technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages. Install and test personal computers, printers, and other peripherals...

2 months ago seen See more...

Help Desk Tier II Technician

Teksynap

Washington, DC

$49.9K - $63.2K a year

Provide end user support services for hardware and software. Implement Tier 0 self-service capability for user password resets, frequently asked questions (FAQs), and web-based entry for other requests and incidents. Process reque...

2 months ago seen See more...

Help Desk Analyst L2

Stefanini Latam

Washington, DC

$36.8K - $46.6K a year

Brindar soporte tcnico de primer nivel a los usuarios finales por telfono, correo electrnico o en persona. Solucionar y resolver problemas de hardware y software, incluidos equipos de escritorio, porttiles, impresoras y dispos...

a week ago seen See more...

Help desk support specialist

Robert Half

Washington, DC

$63k-78k (estimate)

Deploy hardware and perform laptop imaging tasks within MAC environments. Troubleshoot IT issues promptly and efficiently to minimize downtime. Provide technical support to end-users, including staff and students, ensuring their n...

a week ago seen See more...

Customer Service/Help Desk Representative

Itegrity, Inc.

Silver Spring, MD

$45,000 - $50,000 a year

Ability to quickly learn how to use new software. General computer skills such as MS Office are required. Excellent phone skills Excellent Customer Service Skill Ability to go in to the office in Silver Spring, MD, up to 2 days pe...

a month ago seen See more...

Help Desk Specialist (Part-Time)

Dkw Communications

Washington, DC

$67k-84k (estimate)

Create and delete user account and electronic mailboxes to control access to network and application resources for onboarding and offboarding processes. Set user account access to network resources based on the organizations syst...

3 weeks ago seen See more...

Help Desk Analyst 2

Sehmi Enterprise Inc

Rockville, MD

$41K - $51.9K a year

Answer Help Desk phones and email inquiries and provide Tier 2 Support to internal users on a variety of issues. Respond to telephone calls, emails, and personnel requests for technical support. Documents, tracks, and monitors req...

a month ago seen See more...

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

3 weeks ago seen See more...

Tier III Application Support Help Desk

Dane Llc

Arlington, VA

Must have problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues. Good communication skills both verbal and written w...

3 weeks ago seen See more...

Help Desk Specialist

Changing Technologies, Inc.

Washington, DC

$35 an hour

Job Title: Help Desk Specialist. Location: 200 I Street SE - DC. Job Type: Onsite. Contract Length: 8 months Contract + Extension. Pay-Rate- $35/Hr. 6 years. 8 hour shift. Monday to Friday. Bachelor's (Required). installing and co...

4 weeks ago seen See more...

Help Desk Specialist

B&A

Washington, DC

$62.2K - $78.7K a year

Diagnoses hardware, software, and operator problems and recommends remedial actions or procedural changes. Responds to user requests for assistance by phone, email, and web. Configures software such as Help Desk ticketing system....

4 weeks ago seen See more...

Tier 1 Service Desk Technician - HYBRID

Rcg Inc

Washington, DC

$46.8K - $59.2K a year

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

4 weeks ago seen See more...

Service Desk Technician (5064)

Metrostar

Washington, DC

$52.5K - $66.5K a year

You'll work with team members to provide Tier 1 and Tier 2 customer support. You'll also provide operational support to the National Security Council. You'll provide day-to-day support of multiple classified networks. To be consid...

4 weeks ago seen See more...

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

3 weeks ago seen See more...

IT Help Desk Support Specialist

Csa – Careers

Washington, DC

$68.2K - $86.3K a year

Support, troubleshoot, and remediate issues pertaining to current and future versions of desktop operating systems to include, but not limited to, Windows 10 operating systems and periodic system updates. Install, support, trouble...

a month ago seen See more...

Help Desk Agent II-Americorps/CNCS

Dhara Consulting Group

Washington, DC

$42,250 - $76,375 a year

Configures, installs, and supports desktop computers, laptop computers, mobile devices, printers, monitors, portable data storage devices, and other general peripherals. Relocates IT equipment including desktop computers, printers...

a month ago seen See more...

Senior Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$76.8K - $97.2K a year

Provide functional support in the operations and maintenance of the Momentum application. Analyze and resolve issues as identified by the client across different Momentum modules. Execute various reports to identify documents or i...

a month ago seen See more...

Help Desk Manager

Gointellects

Washington, DC

$111k-142k (estimate)

Provides support and expertise on Windows OS and Mac OS devices, including imaging, troubleshooting software and hardware, and deploying to end users. Provides support and expertise with fixed and portable Audio/Video solutions. P...

a month ago seen See more...

IT Help Desk Support Specialist

Csa - Careers

Washington, DC

Support, troubleshoot, and remediate issues pertaining to current and future versions of desktop operating systems to include, but not limited to, Windows 10 operating systems and periodic system updates.. Install, support, troub...

2 months ago seen See more...

Help Desk Support Specialist II

The Mil Corporation

Washington, DC

$45,000 - $55,000 a year

Provide customer service support during one of three 8-hour shifts, by responding to IT issues, requests for service, and inquiries pertaining to IT equipment and peripherals. Manage service requests, escalating as appropriate wit...

2 months ago seen See more...

Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$49K - $62.1K a year

Entering tickets received via phone or email into Jira tool. Diagnosing calls and identify the functional issue(s), solution testing if needed. Responding to users with appropriate functional issue resolution. Identifying applicab...

2 months ago seen See more...

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