Helpdesk Technician jobs in Clearwater, FL

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LEVEL 1 VOIP HELPDESK TECHNICIAN

Provide support and convey resolutions to customer issues. Properly escalate unresolved queries to engineering. Track, route and redirect problems to correct resources. Manage emails, phone calls, chats, and tickets according to c...

CompanyInteractivetel
AddressRemote
CategoryInformation Technology
Salary$40,000 - $45,000 a year
Job typeFull-time
Date Posted a month ago See detail

Level 1 VoIP Helpdesk Technician

Interactivetel

Remote

$40,000 - $45,000 a year

Provide support and convey resolutions to customer issues. Properly escalate unresolved queries to engineering. Track, route and redirect problems to correct resources. Manage emails, phone calls, chats, and tickets according to c...

Helpdesk Technician

Catalis Holdco Inc.

Georgia, United States

$48,000 - $55,000 a year

Respond to user requests submitted to the Help Desk and troubleshoot problems via phone, email, remote access, or in-person, ensure a timely resolution or escalation. Procure, Configure, and provide workstation, printer and periph...