Help Desk Technician jobs in Essex, MD

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HELP DESK SUPPORT TECHNICIAN

The Initial Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident documentation of reported problems utilizing the incident management system. Documentation i...

CompanyDecisionpoint | Cortek
AddressBaltimore, MD
CategoryInformation Technology
Job typeFull-Time
Date Posted 3 weeks ago See detail

Help Desk Support Technician

Decisionpoint | Cortek

Baltimore, MD

The Initial Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident documentation of reported problems utilizing the incident management system. Documentation i...

Help Desk Specialist - Contingent

Index Analytics Llc

Windsor Mill, MD

$61.6K - $78K a year

Provide Tier II Help Desk support:Analyze incoming Help Desk tickets.Resolve tickets determined to be Tier II.Disseminate tickets determined to be Tier III to the Agile team members as appropriate for resolution.Document tickets u...

Help Desk Analyst

Leidos

Edgewood, MD

Works to achieve day to day objectives consisting of tasks that are typically routine, with some deviation from standard practice. Works under moderate supervision for routine tasks. Resolves routine problems and issues, with clea...

Tier 1 Help Desk

Tuknik Government Services

Baltimore, MD

$36.8K - $46.6K a year

The Initial Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident documentation of reported problems utilizing the incident management system. Documentation i...

Help Desk Specialist

Adc Management Solutions

Baltimore, MD

$20 - $25 an hour

Provides telephone and in-person support to users in the areas of standard Windows desktop applications, and applications developed under our client. Serves as the initial point of contact for troubleshooting application software...